Green Motion - £194 for a barely perceptible scuff

250 of 411 Green Motion reviews

I rented a car and did a cursory check of the vehicle (Honda CRV, 2015 UK plates...just in case it's used again to rip someone else off).As it was almost brand new (and they emphasised this), I just did a cursory check with the agent, and we agreed there was no visible marks.

I returned the vehicle a few hours later after 100 miles (and no incidents), and another agent found an almost imperceptible mark on the rear bumper (see 'after' photo), almost immediately.

Long story short, they denied completely that the scuff was probably there when I picked the car up, and that I had been in a car crash.I was forced to pay £194, and they would not give me a receipt for the money.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Honda Crv
Review category
review #628172

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Had the same issue 1 Yes 1
250 of 411 Green Motion reviews

Feb 26, 2016 #1118206

Since they refused to give you a receipt, they pocketed the cash. Scam.

0 0 Reply

May 05, 2015 #980080

I was too a victim. Here's my advice:
Write letter to your credit card company requesting a chargeback and say you were not given chance to get quotes for the damage and also state you were put in a worse financial situation due to this charge.Persist with this.
I received a refund from bank a few months later. Persist. And spread the message about this dishonest company.

0 0 Reply

Apr 29, 2015 #978079

The exact same thing has happened to me today with this company...I am raging....

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