Contact Greats Customer Service
Greats Phone Numbers and Emails
Toll-Free Number:
-
(855) 755-0087
Greats Emails:
How to Contact Greats?
Most Popular Number:
| Total calls: 17 | Issue resolved: 1 | Last call: Jan 13, 2025 |
Greats Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Greats Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Greats is 8557550087.
The longest wait times are on Wednesday, while the shortest are on Thursday.
Be prepared for the call as Greats may ask you for the following information to identify you as a customer: order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Greats Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Greats is 8557550087.
The longest wait times are on Wednesday, while the shortest are on Thursday.
Be prepared for the call as Greats may ask you for the following information to identify you as a customer: order id or tracking no.
People call Greats mainly because of request for information, return/ replace, shipping and delivery.
The best email to contact Greats is info@greatsbrand.com. 77% of customers use this email address to address their issues and concerns.
Contact Information
Greats Website:
Greats Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday – Sunday: 9 am – 10 pm EST
Summary of Greats Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Greats?
Request for Information Question:
- “Chat was not helpful”
- “About a purchase”
- “HELP ME”
Shipping and Delivery Question:
- “Shoes never delivered”
- “Missing delivery”
- “My order number 375099. Can you please let me know when my order will be shipped or delivered to me?”
Return/ Replace Question:
- “Exchange size”
- “Return label incomplete”
Staff Question:
- “Customer service”
Payments and Charges Question:
- “A pair of boots was double charged to my Bank of America debit card this morning and their should only be one order of this boot”
Refund Question:
- “Teach refund”
Product/ Service Question:
- “Problem with order”
Other Question:
- “My order”
About
Greats Brand, LLC is a retail company which specializes in sales of footwear products. It was founded in 2007. The headquarters is based in Brooklyn, New York, United States. Greats Brand offers men's and women's footwear brand. It is possible to order Gift Card. Greats Brand ships their products nationwide via USPS and FedEx carriers. Free delivery option is possible. The company accepts returns for exchange and refund within 21 calendar days of the delivery date. Available payment options are Visa, MasterCard, American Express, and Discover. Customers can also use PayPal service. Order status can be tracked in personal profile on the company website.
Greats is ranked 795 out of 5776 in Footwear and Clothing category
Compare Greats Customer Service To
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