Skip to content
Write review For Business
  • Login

Contact Greater Cleveland Regional Transit Authority Customer Service

Greater Cleveland Regional Transit Authority Phone Numbers and Emails

Customer Service Number:

  • (216) 356-3700
    Tower City Rapid Station
Call customer service
Send Message

Customer Service:

  • (216) 356-3085
    Equal Opportunity Office
  • (216) 566-5148
    Lost And Found
  • (216) 621-9500
    RTA Main Office

Business Development Office:

  • (216) 356-3127

Career:

  • (216) 356-3204
    Human Resources

Fraud Hotline:

  • (216) 350-5130
    24/7

Headquarters:

  • (216) 566-5100

Media:

  • (216) 256-5373
    Advertising
  • (216) 356-3061
    Community Relations
  • (216) 356-3056
    Marketing
  • (216) 356-3104
    Media Relations ONLY
  • (216) 356-3272
    Programming And Planning

Technical Support:

  • (216) 356-3160
  • (216) 566-5124
    ADA Information and Registration
  • (216) 566-5244
    Paratransit Dispatcher
  • (216) 356-3197
    Paratransit service
  • (216) 356-3130
    Procurement
  • (216) 566-5163
    Transit Police

Greater Cleveland Regional Transit Authority Emails:

Business Customer Service
Office of Business Development
Complaints/ Feedback
Customer Service
ADA Information and Registration, ADA Information and Registration, Lost and Found, Lost and Found, Paratransit, Procurement, Programming and Planning, Transit Police
Headquarters
General Managers Office
Jobs/ Career
Media
Marketing Inquiries
Technical Support
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact Greater Cleveland Regional Transit Authority?

Most Popular Number:

(216) 356-3700
Tower City Rapid Station
author avatar
Rebecca A. Garland
PissedConsumer Reporter

The Greater Cleveland Regional Transit Authority office provides multiple phone numbers for customers to contact them. To contact the Tower City Rapid Stations, dial 1-216-356-3700, available from 8:30 AM to 4:30 PM Monday through Friday. Similarly, if you wish to contact the RTA Main office, the designated phone number is 1-216-621-9500, available from 8:30 AM to 4:30 PM on weekdays. To report fraud, waste, abuse, ethical violations, or theft, contact the RTA's internal audit department at 1-216-350-5130.

Greater Cleveland Regional Transit Authority offers multiple email addresses to serve various purposes. For instance, the designated email address for contacting the business development office is dbennette@gcrta.org. Similarly, the designated email address for contacting the Lost and Found department is zakiya.wright@gcrta.org. Additionally, to contact the procurement department, send your queries and concerns to hbates@gcrta.org.

Greater Cleveland Regional Transit Authority headquarters is situated at 1240 West 6th Street, Cleveland, Ohio 44113, United States. This address serves as the hub for the company's entire operations. You can also use the corporate office address to solve your issues and get answers to your questions. Additionally, this is also the contact information to send your mail or address your correspondence to. While these don’t provide instant solution, you can resort to these methods for issues that are not urgent.

Greater Cleveland Regional Transit Authority Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email

  • The best phone number to call Greater Cleveland Regional Transit Authority is 2166219500. 32% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Wednesday. The average call time is 1 minute.

  • People call Greater Cleveland Regional Transit Authority mainly because of account, shipping and delivery.

PissedConsumer Club

Contact Information

Greater Cleveland Regional Transit Authority Website:

Greater Cleveland Regional Transit Authority Help Center:

Corporate Office Address:

Greater Cleveland Regional Transit Authority
1240 West 6th Street
Cleveland, Ohio 44113
United States

Other Info (opening hours):

Hours of Operation:

Tower City Rapid Station

Monday - Friday: 8:30 am- 4:30 pm


Center of Tower City

Monday - Friday: 7 am- 6 pm


RTA Main Office

Monday - Friday: 8 am- 4:30 pm

More contact details

Fax:

+1 (216) 781 4484

Greater Cleveland Regional Transit Authority Rating Based on 2 Reviews

Rating details

1.8 more details
Diversity of Products or Services
Website
Price Affordability
All 2 Greater Cleveland Regional Transit Authority reviews

Rating stats

Rating trend

Summary of Greater Cleveland Regional Transit Authority Customer Service Calls

22 TOTAL
CALLS
00:38 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Greater Cleveland Regional Transit Authority?

Account Question:

  • “I have been locked out of my transit account. A 7 day pass has already been paid for and I have to work tonight. I need this issue resolved asap.”
  • “I got logged out from the app cant logged in”

Request for Information Question:

  • “Operator related issues”

Shipping and Delivery Question:

  • “I purchased a ticket and I didn't get it”

Other Question:

  • “Bus hit my car”
  • “I lost my wallet on the 7A”
  • “Left phone on Cleveland red line at Brook Park rapid train after concert at Rocket Mortgage Arena.”

Compare Greater Cleveland Regional Transit Authority Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
New Orleans Regional Transit Authority
New Orleans Regional Transit Authority Customer Service
Riverside Transit Agency
Riverside Transit Agency Customer Service
NFTA Metro
NFTA Metro Customer Service
Write a review
Do you have something to say about Greater Cleveland Regional Transit Authority? What happened? What can we help you with?
Submit review Don't show this popup
Greater Cleveland Regional Transit Authority
Reviews Contacts Q&A