San Diego, California
Not resolved
1.0
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
2 comments

DO NOT BUY A JITTERBUG PHONE FROM A RETAILER. JITTERBUG WILL NOT STAND BY THEIR "30-DAY RETURN POLICY" WHEN YOU PURCHASE FROM A RETAILER THAT HAS AN NON-MATCHING RETURN POLICY.

JITTERBUG HAS AN ETHICAL OBLIGATION TO SEE THAT ANYONE THAT THEY PERMIT TO RETAIL THEIR PRODUCT, MATCH THEIR WARRANTY. ALL OF THEIR ADVERTISING (INCLUDING ADAM WALSH'S AND AARP'S PITCH) ARE MISLEADING TO THE CONSUMER. PLUS, WHEN YOU NEED SERVICE, BE PREPARED TO STAY ON THE PHONE FOR AN HOUR OR MORE. ALSO, THEIR COVERAGE IS TERRIBLE.

THEY CLAIM TO BE USING VERIZON TOWERS, BUT THE COVERAGE IS UNOBTAINABLE EVEN WHEN VERIZON CELL PHONES WORK FINE. BEWARE OF THIS PRODUCT!

REALLY SAD THAT THEY ARE A USA COMPANY. OR ARE THEY???

Product or Service Mentioned: Greatcall Jitterbug Flip 4043sj6red Cell Phone.

Reason of review: Warranty issue.

Monetary Loss: $81.

Preferred solution: Full refund.

GreatCall Cons: No business integrity.

  • senior phone
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Anonymous
#1184827

Terrible phone!!!!! Waste of money

Anonymous
#1172039

Does it not make sense that if you buy something from Sears you can not return it to Kmart? This is pure business logic.

Regarding US company their company is located in Carlsbad California. Why not post truthful statements?