We wanted to upgrade from the Jitterbug 5. We tried THREE flip phones, and none would ring on incoming calls. All of the other features of the flip phone worked perfectly: outgoing calls, voice mail, voice mail retrieval. The only failure was that the phone DID NOT RING on incoming calls.
We returned all the flip phones to Great Call. Then, we went online at bought a Jitterbug 5 (which we had previously owned) and activated it. All functions of the "old" Jitterbug 5 worked perfectly, just like the one we had given up to recycling. IMO, the flip phone is a Beta and in not ready for prime time. BTW, the Jitterbug 5 is not for sale from Great Call, so if you need to buy one get online quickly before all the "remainder"
s are gone from Amazon, etc.
Product or Service Mentioned: Greatcall Cell Phone Upgrade.
Reason of review: Good customer service.
I liked: Tech support.
I didn't like: Quality of phone reception.