This so called medical device that is or was suppose to help we the elderly and disabled. First time it did not work, second time the operator said the devises are being recalled and too call customer service to return the device ?
No one every even bothered to ask what my emergency was ?
They absconded us who are sick, affirmed, elderly and ill, no help ever offered so my spouse called them and was told do not use it as it is not working properly and we will give you a fifty dollar gift card if you send it back without any complaints.
WE ALL got defrauded and scammed . I will never ever do any business with either company Best Buy or Great Call ever again.
Reason of review: Bad quality.
Monetary Loss: $275.
Preferred solution: File complaint with US Government oversight.
GreatCall Cons: Anything about their defective devices and fraud.