Not resolved
2.3
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
0 comments

I've been a Greatcall user on and off for years and while the company itself is great their new flip phones are absolute junk. The keys stick, the screen doesn't always come on when you open it, it often enters a double or even triple number when you press a key, the key sound when you press a number seems to work pretty much whenever it feels like it...and it doesn't feel like it allot of the time.

Phone is very fragile compared to the older Samsung phones.

And these are not problems unique to just one specific phone...I have had three of them and all three exhibit the exact same problems and Greatcall doesn't seem interested at all in having the manufacturer Alcatal fix these problems. I find it very difficult to believe that I am the only person that is having these problems with three separate phones.

Greatcalls older Samsung flip phones were fantastic but the company won't activate them now.

Product or Service Mentioned: Greatcall Cell Phone.

Reason of review: Bad quality.

Preferred solution: Offer a decent flip phone.

GreatCall Cons: Flip phone.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment