Contact Information

GreatCall Phone Numbers

Toll-Free Number:

  • (800) 733-6632

Customer Service:

  • (800) 733-6632
  • (800) 918-8543
  • (866) 490-0799
  • (866) 359-5606
  • (866) 205-0973
  • (800) 778-7879
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Headquarters Address:

10935 Vista Sorrento Pkwy, Suite 200
San Diego, California 92130
United States

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Summary of GreatCall Customer Service Calls

04:10 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact GreatCall to Ask about:

Other Question:

  • “Para activar mi telefono”
  • “Rectify a blocked phone number”
  • “Trying to active jitterbug phone”

GreatCall Rating Stats

1.9 out of 5 stars
based on 58 reviews
See all 114 reviews

Rating trend


GreatCall Return Policy
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GreatCall Pros and Cons

Pros: Phones simple use, Great concept, Customer service, Tech support, Sometimes grandma has a phone to use

Cons: Customer service, Phone buttons not usable by touch, Flat out lies as to what they would or not do, Unuseable website, So far not very good


Greatcall, Inc. specializes in health and safety products and services. The company was founded by Arlene Harris in March 2005. Its headquarters is based in San Diego, California, USA. Greatcall, Inc. offers the following products: mobile devices, mobile applications, and wearable devices. Customers can also order accessories for smartphones, cell phones, and urgent response devices. The company has an affiliate program for partners. Greatcall, Inc. ships their products across the United States. It is possible to choose standard ground or expedited method. Products and services include: Lively Mobile, Jitterbug Flip, Jitterbug Smart, Lively Wearable, Healthsense, Dashboard, HealthNotes and health, safety and wellness apps Urgent Care, GreatCall Link, MedCoach and 5Star Urgent Response Service. The company accepts returns within 30 calendar days of the purchase date. Restocking fees can be applied. Available payment options are Visa, MasterCard, American Express, and Discover.

GreatCall reviews and complaints

GreatCall is ranked 162 out of 1891 in Telecommunications category

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