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Contact Great Wolf Resorts Customer Service

Great Wolf Resorts Phone Numbers and Emails

Toll-Free Number:

  • (800) 905-9653
Call customer service
Send Message

Customer Service:

  • (608) 662-4281
  • (608) 662-4700
  • (608) 662-4701

Great Wolf Resorts Emails:

Events/ Guest Relations
privacy@greatwolf.com
Privacy Inquiries
optout@greatwolf.com
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How to Contact Great Wolf Resorts Customer Service?

Most Popular Number:

(800) 905-9653
Total calls: 20 Issues resolved: 2 Last call: Nov 29, 2024
author avatar
PissedConsumer Reporter

If you need to communicate with a representative of Great Wolf Resorts' customer service team, dial the following water complexes phone number: 708-967-3300. Contact here with any help or questions related to the family of indoor water park resorts in North America, for example, where a particular Great Wolf Resort is located, what the price and business hours
are, what children’s entertainments are available on the territory, etc.
If you want to file a service complaint, call the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at this telephone number: 1-916-445-1254 or 1-800-952-5210. Both water complex contacts are available for California residents.

The main office of the rest complexes is at the following address: Great Wolf Resorts, Inc. 350 N Orleans St. Chicago, Illinois 60654, United States. Use it if you need to send some business-related correspondence.
Do you want to find out where a particular water park is? Just go to the LinkedIn company page through the corresponding icon on the bottom menu of the official website. Select “About,” and you’ll see the addresses of all locations. Choose the one you need and go to the map via the “Get directions” hyperlink. It will help you easily orient yourself in the area before visiting the resort.

You can also contact the resort complexes' support team via the company email. If you plan to book one of the houses on a particular day and have questions about accommodation, write here: guestrelations@greatwolf.com. Are you already resting at a waterpark with your family but worried about your or your child's safety? Get in touch with customer care at the following Great Wolf Resorts contact: prteam@gwr.customerdemourl.com. Do you want to join the company team and need to find out more details about development opportunities? Write here: DevelopmentDepartment@greatwolf.com.

Great Wolf Resorts Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Great Wolf Resorts Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Great Wolf Resorts is 8009059653. 77% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Wednesday and Tuesday. The average call time is 16 minutes.

  • People call Great Wolf Resorts mainly because of product/ service, request for information, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Great Wolf Resorts Website:

Great Wolf Resorts Help Center:

Corporate Office Address:

Great Wolf Resorts, Inc.
350 N Orleans St
Chicago, Illinois 60654
United States

Other Info (opening hours):

Mailing Address:

Attn: Privacy Associate,

525 Junction Road, Suite 6000 South,

Madison WI 53717

More contact details

Great Wolf Resorts Rating Based on 5 Reviews

Rating details

1.3
more details
Billing Practices
Quality of Accommodation
Quality of Food
Value for money

Rating stats

Rating trend

Summary of Great Wolf Resorts Customer Service Calls

26 TOTAL
CALLS
16:25 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Great Wolf Resorts?

Product/ Service Question:

  • “Complaint”
  • “Problem with reservation”

Payments and Charges Question:

  • “Deposit”
  • “Charge that we don't recognize”

Request for Information Question:

  • “Check on my application”
  • “Ask a question”

Return/ Replace Question:

  • “Change reservation”

Activation/ Cancellation Question:

  • “Cancellation”

Other Question:

  • “Very unhappy”
  • “Issues with booking”
  • “ADA compliance”

Compare Great Wolf Resorts Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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