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new director of engineering that thinks he is above everyone including his maintenance staff because he is from new york. hired a secretary to do his bidding with a nasty attitude who thinks she knows what she doing, but has no clue.

both of them bad mouth every other department head that works for the lodge. even making racial and derogatory comments about the assistant director of engineering.i am a vendor and my company has an account with great wolf lodge in the poconos, and i have heard this person whos first name starts with the letter a, bad mouth, talk down, be little his own maintenance stuff right in front of there faces.

i know that they wont speak up about the verbal abuse they get from this individual. i hope that this complaint makes its way to the corporate office of great wolf.

Reason of review: Poor customer service.

Location: Effort, Pennsylvania

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