Austin, Texas
0 comments
Not resolved

I purchased a spa treatment through them for my birthday. On their website they claimed to have thousands of spas to choose from so I was really looking forward to being pampered and having a nice birthday.

When I called in with my voucher I was told that in the entire city of Austin, they actually only had one spa in network. So not only did I not get to choose my spa but I didn't even get to choose the time of day of the appointment. I told them the day I was available and was told that they would call me back with an appointment time.

Two weeks later the day of my appointment was approaching and I still hadn't heard back from them, so I called back to find out that this particular spa wasn't accepting new appointment for several months. I was then told I would get a call back once an alternative for me was found, which ended up being the Four Seasons hotel spa. I was then told they would email me the gift certificate for the spa in time for my appointment on the 17th of January.

It is the 17th and I just got the gift certificate, and it is for the wrong spa. I now have an appointment I can't go to because my gift certificate is for some place called orange blossom spa. Since it is a national holiday today they are closed for the holiday and unable to fix this.

I really wanted to like this service. And I was really patient working with them, but this whole experience has been a nightmare. I really just want a refund and to forget about all of this, but I don't see that happening.

Review about: Spa Service Gift Certificate.

Review #216765 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Great American Days?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Bingohall - It Is What It Is...Gambling Bingohall "I have been on the site Originally named VicsBingo.ag. Now that site was fun !! The winnings weren't gigantic like now, but at least you got paid. The play through..." Read more Amc Theatres - Nasty AMC Theaters In Mission Valley Amc Theatres "...Not only did the counter look a hot mess, but the condiments were terribly depleted and no covers or anything to prevent insects from helping themselves..." Read more Rich Casino is scamming people out of money Rich Casino "I signed up with Rich Casino and deposited money as well as played a bonus. I played through one bonus requirement and ended up winning about $1,500. I contacted Rich..." Read more Kabam - Me and my wife permanant banned Kabam "me and my wife account got banned permanently i was a leader of a 2.4m alliance and rating was 98k ive never done anything wrong nor has my wife in..." Read more Fendi - Poor quality and customer service Fendi "I bought a pair of of sneaker in black fabric and studs Code: 8E6386SN2F06VN at South Coast Plaza California store a few months ago. After my wife wore it twice,..." Read more Fake IT Consultation Firm TerraFirmaSolution.com Scam 2017 Terrafirmasolution "I was looking online using Craigslist.org looking for computer gigs, and I found this listing for an IT consultation firm that helps felons with non-violent backgrounds get freelancing gigs/temp. employment...." Read more Thumbtack - BUYER BE WARE OF SOUTH TEXAS LANDSCAPE!!!! Thumbtack "ATTACHMENT A DETAILED BACKGROUND ACCOUNTING OF ACTIONS FOR LANDSCAPING WORK @ 7397 REAL ROAD CHINA GROVE, TX 78263 My husband, Aaron ONeal and I, wife, Carla Baker, contacted Mr. Sodrock,..." Read more Bids Dot Com - Bids.com liars and scammers Bids Dot Com "Bids.com is a online auction platform, based here: 659 S Broadway Suite #813 Los Angeles, CA 90014 You can buy coins and bet on items and even cash. I have..." Read more