Brisbane, Queensland
0 comments
100% full Not resolved

I bought a Lenovo laptop from Grays on line few weeks ago.When it arrive it came with wrong power adapter.

The adapter was out dated and not match with the socket in the computer.

Even the serial number was taken off from the laptop label (see photograph) and therefore I am not sure this is genuine laptop.

After contacting them, They have sent me the correct adaptor now, however, I am not I was not happy with the sale and contacted Grays on-line waiting for resolution more than two weeks now.I am not ready accept the computer without the serial number.

Review about: Lenovo Yoga 2 13 Laptop.

I liked: Do not.

I didn't like: Customer service.

Review #730414 is a subjective opinion of a user.

1.7
Product or Service Quality
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $527
Preferred solution Full refund

Had an Experience with Graysonline?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

STAY AWAY! Ifixyouri is uncommunicative, unprofessional, and useless. iFixYouri "I'm a senior in college who struggled through weeks without a laptop thanks to ifixyouri. This company is completely terrible at communicating with its customers without an incredible amount of..." Read more Joy Systems - You Get What You Pay For Joy Systems "Purchased a refurbished Dell Optiplex 755 from Tiger Direct Business. The price and its use/need was too good to pass up. It was advertised to have 4 GB DDR2 memory...." Read more Walmart - Do NOT buy a refurbished PC from Wal-Mart. Or the useless Service Plan. Walmart "I purchased a Dell Optiplex 780 model refurbished PC from Wal-Mart Online and will regret it until my dying day! It was $275 + $47 for the Wal-Mart Product Care..." Read more IBUYPOWER - 18 Months and Waiting IBUYPOWER "It has been 18 months and I still do not have the hardware to install more than seven hard drives...." Read more Cienega Med Spa Reviews are PAID for Cienega Med Spa "RUN! Cienega Med Reviews are PAID FOR Cienega Med Spa pays for its reviews. Because of this, you should not trust ANY of their reviews. They offered me a $10..." Read more Warning! Stay away from Roca Labs, Gastric.care and Don Karl Juravin Don Karl Juravin "Before you buy, make sure you do your research on the companies that sell Gastric Bypass Alternative NO Surgery and their new "invention" as they call it , the "Magic..." Read more Prudential Visas Scam - Beware from big scammer  Prudential Visas Scam "Beware from big scammer - They don’t have valid trade license for immigration activity. - They are not authorized agent for Canada, Australia and new Zealand immigration they even don’t have MARA..." Read more Trugreen - I gave true green another shot at my lawn ... Trugreen "To see if they could help with my weeds and bugs. As always , they fail. You need to get on your hands and knees and pull the weeds out..." Read more