Gravity Defyer Phone Numbers and Emails

Toll-Free Number:

  • (800) 429-0039
Call customer service
Send Message

Customer Service:

  • (800) 478-4703

Media:

  • (818) 217-1646
    PR Inquiries

Sales/ Reservations:

  • (877) 244-4565

Gravity Defyer Emails:

Customer Service
Media
PR Inquiries
Sales/ Reservations
Is this your business?

How to Contact Gravity Defyer?

Most Popular Number:

(800) 429-0039
Total calls: 35 Issue resolved: 1 Last call: Jul 12, 2024

Gravity Defyer phone number for contacting support team is 800-429-0039. Call this toll-free line to gte assistance with your order, return or exchange an item, get refund, change delivery address, and more. An alternative phone line for customer service is 800-478-4703. Phone support lines are available from 6 am to 6 pm PST. If you have a wholesale inquiry, call 877-244-4565.
Tuesday is the busiest day of the week to contact the company via phone. The day with the shortest wait time is Wednesday.

If your issue is not time-sensitive, consider contacting the company via email. Gravity Defyer email is customercare@gdefy.com. Drop a line at this address to get in touch with the customer service team and get your issue resolved. If you seek to get connected with the sales team, send an email to wholesale@gdefy.com. Sales hours of operation are Monday through Friday from 6 am to 6 pm PST and from 7 am to 4 pm PST on Saturday.
To connect with the corporate PR department, drop an email at pr@gdefy.com. The corporate communications department operates Monday through Friday from 8 am to 5 pm PST.

The company is headquartered in Los Angeles. Gravity Defyer address is Gravity Defyer, 10643 Glenoaks Blvd., Los Angeles, California 91331, United States. To contact the company offline, send your correspondence to this address. Besides its main location, the company has numerous stores. To find the nearest store, please go to the “Store Locator” page of the Gravity Defyer website.

Currently, there is no option for contacting the company via the website regarding consumer issues. No online inquiry forms or live chat are available to consumers. However, you can still get in touch with Gravity Defyer customer service department via phone or email. The corporate support team operates 5 days a week and is always ready to assist you with any issue.

Gravity Defyer Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Gravity Defyer Customer Service is rated at 3.5 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    81% phone 19% email
  • The best phone number to call Gravity Defyer is 8004290039. 67% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday. The average call time is 24 seconds.

  • Be prepared for the call as Gravity Defyer may ask you for the following information to identify you as a customer: first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Gravity Defyer Website:

Gravity Defyer Help Center:

Corporate Office Address:

Gravity Defyer
10643 Glenoaks Blvd.
Los Angeles, California 91331
United States

Other Info (opening hours):

Hours:

Monday - Friday: 5:00 AM PST - 7:00 PM PST

Saturday: 5:00 AM - 6:00 PM PST

Sunday: 6:00 AM - 4:00 PM PST

More contact details

Fax:

+1 (818) 465 7099

Gravity Defyer Rating Based on 7 Reviews

Rating details

3.9
more details
Product or Service Quality
Delivery Service
Website
Customer service

Rating stats

Rating trend

How Good is Gravity Defyer's Customer Service?

Miriah Erb
Miriah Erb
Feels Satisfied | May 23, 2023

The young woman I spoke with was very knowledgeable, efficient, and answered my questions about both pair of shoes I ordered.
I will definitely be ordering from your company again.

Read full quote
Taye Pkf
Taye Pkf
Feels Disappointed | Nov 28, 2022

Right now I am the name of this company BUT I don’t use that kind of language. It would be nice to talk to a PERSON and NIT A COMPUTER.
My last computer conversation.

Read full quote

Summary of Gravity Defyer Customer Service Calls

52 TOTAL
CALLS
00:24 AVG CALL
DURATION
18% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gravity Defyer?

Return/ Replace Question:

  • “Return”
  • “Fed ex returns”
  • “Need a paid label for my return”

Request for Information Question:

  • “Help with an order”
  • “To talk to someone about my shoes.”
  • “Checking on a return”

Product/ Service Question:

  • “Trying to order and says I need to contact merchant. I have already input my cc”
  • “Air pods right side not working”
  • “Product mein problem”

Payments and Charges Question:

  • “To get my 20.00 rebate”
  • “Payment issue”
  • “Need copy of invoice”

Shipping and Delivery Question:

  • “Sizing”
  • “Trying to track my package”

Staff Question:

  • “Customer service”

Other Question:

  • “Bad sneakers”
  • “Trouble with ordering”
  • “This is very important call”

Compare Gravity Defyer To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

drewshoe
0 reviews
KURU Footwear
0 reviews
flowfeet
0 reviews
Write a review
Do you have something to say about Gravity Defyer? What happened? What can we help you with?
Submit review Don't show this popup