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Contact Gravity Defyer Customer Service

How to Reach a Person at Gravity Defyer

Verified Contact Information

Toll-Free Number:

  • 1-800-429-0039
Call Now
Send Message

Customer Service:

  • 1-800-478-4703

Media:

  • 1-818-217-1646
    PR Inquiries

Sales/ Reservations:

  • 1-877-244-4565

Customer Service:

customercare@gdefy.com

Media:

pr@gdefy.com
PR Inquiries

Sales/ Reservations:

wholesale@gdefy.com

Gravity Defyer Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Gravity Defyer Phone Number
1 (800) 429-0039
Average Hold Time
00:00:17
Average Calls duration
2 minutes
Most Popular Gravity Defyer Email Address
customercare@gdefy.com
Gravity Defyer Live Agent Availability
25% of callers successfully reach a real person
Issue Resolution Rate
Low (15% reported full resolution)
View full overview

How to Contact Gravity Defyer?

Most Popular Number:

(800) 429-0039
Total calls: 64 Issues resolved: 2 Last call: Jul 6, 2026

Gravity Defyer phone number for contacting support team is 800-429-0039. Call this toll-free line to gte assistance with your order, return or exchange an item, get refund, change delivery address, and more. An alternative phone line for customer service is 800-478-4703. Phone support lines are available from 6 am to 6 pm PST. If you have a wholesale inquiry, call 877-244-4565.
Tuesday is the busiest day of the week to contact the company via phone. The day with the shortest wait time is Wednesday.

If your issue is not time-sensitive, consider contacting the company via email. Gravity Defyer email is customercare@gdefy.com. Drop a line at this address to get in touch with the customer service team and get your issue resolved. If you seek to get connected with the sales team, send an email to wholesale@gdefy.com. Sales hours of operation are Monday through Friday from 6 am to 6 pm PST and from 7 am to 4 pm PST on Saturday.
To connect with the corporate PR department, drop an email at pr@gdefy.com. The corporate communications department operates Monday through Friday from 8 am to 5 pm PST.

The company is headquartered in Los Angeles. Gravity Defyer address is Gravity Defyer, 10643 Glenoaks Blvd., Los Angeles, California 91331, United States. To contact the company offline, send your correspondence to this address. Besides its main location, the company has numerous stores. To find the nearest store, please go to the “Store Locator” page of the Gravity Defyer website.

Currently, there is no option for contacting the company via the website regarding consumer issues. No online inquiry forms or live chat are available to consumers. However, you can still get in touch with Gravity Defyer customer service department via phone or email. The corporate support team operates 5 days a week and is always ready to assist you with any issue.

PissedConsumer Club

Contact Information

Gravity Defyer Website:

Gravity Defyer Help Center:

Corporate Office Address:

Gravity Defyer
10643 Glenoaks Blvd.
Los Angeles, California 91331
United States

Other Info (opening hours):

Hours:

Monday - Friday: 5:00 AM PST - 7:00 PM PST

Saturday: 5:00 AM - 6:00 PM PST

Sunday: 6:00 AM - 4:00 PM PST

More contact details

Fax:

+1 (818) 465 7099

Summary of Gravity Defyer Customer Service Calls

84 TOTAL
CALLS
02:29 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gravity Defyer?

Return/ Replace Question:

  • “Return”
  • “Return 3 weeks ago”
  • “Return label”

Request for Information Question:

  • “Checking on return”
  • “Order status”
  • “Shoe questions”

Product/ Service Question:

  • “To purchase shoes”
  • “Can a pair of insoles be purchased”
  • “Wish to purchase a new pair of shoes”

Shipping and Delivery Question:

  • “To see why my shoes have not shipped”
  • “Package never arrived”
  • “Sizing”

Payments and Charges Question:

  • “To get my 20.00 rebate”
  • “Payment issue”
  • “Earbud charging problem”

Refund Question:

  • “Refund”

Account Question:

  • “I can't get my AMX security code to work. I want to place an order but I need to place it verbally. It's too difficult for me to navigate the computerized system. Thanks. I love my gdefy shoes but I need to order more.”
  • “Verify order, computer stalled”

Staff Question:

  • “Customer service”

Other Question:

  • “Style has a high instep so I can’t get shoe on”
  • “Shoe came apart”
  • “I ordered a pair of shoes and I’m getting two of the same. I only need one of them thank you.”

Compare Gravity Defyer Customer Service To

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