Gravely Phone Numbers and Emails

Toll-Free Number:

  • (877) 904-4069
Call customer service
Send Message

Privacy Inquiries:

  • (920) 756-2141

Gravely Emails:

Legal
Privacy Inquiries
Media
Marketing Inquiries
Is this your business?

How to Contact Gravely?

Most Popular Number:

(877) 904-4069
Total calls: 80 Issues resolved: 3 Last call: Sep 3, 2024

The Gravely phone number to get in touch with the customer service team is 1-877-904-4069. You can call the company’s Help Center for general information about the products and parts. The professional customer care advisor will help you find the required equipment, inform you about the price and warranty, and assist with placing your order. You can also use this helpline whenever you need to cancel your order or discuss the exchange, return, or refund. If you require information about your order status, the support agent at this number will help you track your parcel. If you have concerns regarding the Privacy Policy or Data Protection, dial 1-920-756-2141.

The Gravely customer service email is not specified by the company. However, you can send an email via the official website. Log into your account by clicking the Sign In button in the upper right corner of the main page and providing your credentials. Scroll the homepage to the Connect or Customer Care section and select the Contact Us option. Find the topic that corresponds best to your inquiry and complete the contact form. You will get a response to your request within two business days. To reach the Media Relations department, write to marketing@ariensco.com. The Gravely email for the Privacy Policy-related matters and the Data Protections requests is privacy@ariensco.com.

The Gravely headquarters address for legal inquiries and official correspondence is Ariens Company, 655 West Ryan Street, Brillion, Wisconsin 54110, United States. You can send your complaints and compliments to the customer service team at this office and discuss the returns and refund details should you have issues with your purchase, and the support agent will contact you back to provide the required info. You can also mail an information request to the corporate office to learn more about partnership and investment opportunities. To get in touch with the Data Protection Officer on the Privacy Policy inquiries, write to the mentioned address with the following notice: Attn: Privacy Policy.

The Gravely hours for phone support are Monday to Friday from 9 a.m. to 3 p.m. CST. You can call the customer service helpline for general information about the equipment and parts within these hours. If you want to discuss the return, contact the customer care team by phone Monday through Friday between 7 a.m. and 4:30 p.m. CST. You can also contact a Gravely Customer Service representative via email, and the agent will respond within two business days with instructions for processing your return. If you prefer communicating via social media, you can send a direct message on Facebook and receive a response within several business hours.

To access the Gravely chat, visit the company’s official website and log into your account. Find the Customer Care section at the bottom of the homepage and select the Contact Us option. Click the Product Support topic to see the chat icon in the bottom right corner of the screen. Note that the chat feature is available on the Gravely website only within the customer service hours: Monday to Friday from 9 a.m. to 3 p.m. CST. Type your question or describe your issue to start the conversation with the live operator, and follow the provided instructions to resolve the problem.

Gravely Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Gravely is 8779044069. 88% of consumers used this number to address their issues and concerns.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday.

  • Be prepared for the call as Gravely may ask you for the following information to identify you as a customer: address or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Gravely Website:

Gravely Help Center:

Corporate Office Address:

Ariens Company
655 West Ryan Street
Brillion, Wisconsin 54110
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 4:30pm

More contact details

Gravely Rating Based on 9 Reviews

Rating details

1.9
more details
Customer service
Price Affordability
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Gravely Customer Service Calls

91 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gravely?

Request for Information Question:

  • “I need to know the best oil for a Gravely ZT/HD 52" ZERO TURN MOWER”
  • “Utv question”
  • “Question about charging system”

Product/ Service Question:

  • “Warranty”
  • “Discuss a issue with my mower that is still under warranty”
  • “Mower issues/warranty”

Shipping and Delivery Question:

  • “Have not received a call back”
  • “Belt size”

Other Question:

  • “My momwer”
  • “Complaint about mower”
  • “Bad motor”

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