Contact Grattan Online Customer Service
How to Reach a Person at Grattan Online
Verified Contact Information
Customer Service:
-
+44 333 200 8067
Accounting/ Billing:
-
+44 333 200 5734Financial Difficulties
Business Customer Service:
customer.experience@fgh-uk.com
Customer Service:
customer.services@grattan.co.uk
Grattan Online Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Grattan Online Phone Number
+44 333 200 8067
Most Popular Grattan Online Email Address
customer.services@grattan.co.uk
Issue Resolution Rate
Low (33% reported full resolution)
Contact Method Distribution
71% phone, 29% email
Common Reasons for Contact
Return/ replace, account and request for information
Grattan Online Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Grattan Online Phone Number | +44 333 200 8067 |
| Most Popular Grattan Online Email Address | customer.services@grattan.co.uk |
| Issue Resolution Rate | Low (33% reported full resolution) |
| Contact Method Distribution | 71% phone, 29% email |
| Common Reasons for Contact | Return/ replace, account and request for information |
Contact Information
Grattan Online Website:
Grattan Online Help Center:
Corporate Office Address:
Grattan plc
66-70 Vicar Lane Little Germany
Bradford,
England
BD99 2XG
United Kingdom
Other Info (opening hours):
Hours:
Monday - Saturday: 8:00am - 6:00pm
Mailing Address:
Customer Services
2 Nunnery Square
Sheffield
S2 5DD
Summary of Grattan Online Customer Service Calls
29
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
33%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Grattan Online?
Return/ Replace Question:
- “Returns not collected for second time.”
- “A possible late return”
- “Sent back return not received refund”
Account Question:
- “Cannot get on my account”
- “Can't get into my app in my mobile”
- “Would like my commision taken off my account”
Shipping and Delivery Question:
- “Missing parcel”
- “Missing item in parcel”
- “Parcel says delivered but have no parcel”
Request for Information Question:
- “Wish to speak with someone regarding my account”
- “Place an order”
- “Cannot place an order”
Payments and Charges Question:
- “Dispute with Evri”
- “My bill”
Product/ Service Question:
- “Broken washing machine”
- “Tried to use code it wouldn't work”
Other Question:
- “To pay”
- “Orders missing”
- “Recently deceased”
Compare Grattan Online Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Grattan Online