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Contact Grasshopper Customer Service

How to Reach a Person at Grasshopper

Verified Contact Information

Toll-Free Number:

  • 1-800-820-8210
    Toll free
Call Now
Send Message

Customer Service:

  • 1-805-617-7098
    Direct

Media:

press@goto.com
Press Inquiries

Technical Support:

security@goto.com
Website Issues
social@grasshopper.com

Grasshopper Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Grasshopper Phone Number
1 (800) 820-8210
Average Hold Time
00:03:44
Average Calls duration
7 minutes
Grasshopper Live Agent Availability
38% of callers successfully reach a real person
Issue Resolution Rate
Low (37% reported full resolution)
Grasshopper Customer Service Rating
1 out of 5
View full overview

How to Contact Grasshopper Customer Service?

Most Popular Number:

(800) 820-8210
Toll free
Total calls: 83 Issues resolved: 9 Last call: Jul 9, 2026

Grasshopper offers 24/7/365 sales and support options. Beyond providing a business number and virtual phone system to your phone, Grasshopper prioritizes prompt customer service. With dedicated Grasshopper phone lines for sales & support, the company ensures its customers can reach out to them 24x7, 365 days a year. If you are calling from the US or anywhere else where toll-free numbers work, you can dial the Grasshopper customer service number available at 1-800-820-8210. Callers can rest assured they won’t be charged should they call Grasshopper on this contact number.
On the other hand, if you prefer a more direct option with no wait queues, your best foot forward is to use the Grasshopper phone number accessible at 1-805-617-7098. No matter which Grasshopper support number you dial, rest assured that the person on the receiving end of the call is highly knowledgeable, experienced, and patient. Last but not least, these Grasshopper numbers are not limited to addressing your concerns. You can leverage the Grasshopper phone service to put forth your feedback, whether it is positive or constructive.

Among a wide array of communication channels to connect with the Grasshopper customer service, email makes for a quick, convenient option. Especially if you’re on the go and need to share your queries hassle-free, Grasshopper email support is only a click away. Should you’ve any security-related concerns or you’ve come across a vulnerability that mandates urgent attention, you can simply address your email to Grasshopper customer support at security@goto.com. On the other hand, if you’re a journalist or a media professional following up on the latest developments in the company, you can email Grasshopper support at press@goto.com.

In addition to the avenues above, you can still seek Grasshopper help by visiting its online support center. Loaded with plenty of Frequently Asked Questions (FAQs), articles, and troubleshooting tips, this independent knowledge base allows you to find answers independently. There’s a virtual chatbot, currently in beta version that further makes it possible to present all the resources related to your specific concern in one place. This allows you to skim through information faster without having to browse through the topic of your concern manually. Furthermore, should you be required to send a mail or correspondence to Grasshopper customer care, you can address it to 333 Summer St, Boston, Massachusetts 02210, United States.

PissedConsumer Club

Contact Information

Grasshopper Website:

Grasshopper Help Center:

Corporate Office Address:

Grasshopper
333 Summer St
Boston, Massachusetts 02210
United States

Summary of Grasshopper Customer Service Calls

98 TOTAL
CALLS
07:24 AVG CALL
DURATION
37% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Grasshopper?

Payments and Charges Question:

  • “Pay my bill”
  • “Billing”
  • “Fraud charge from wash n go car wash”

Request for Information Question:

  • “Update payment info”
  • “How do I remove black scuff marks on Grasshoppers’ white trim”
  • “Support”

Product/ Service Question:

  • “Phone number notnworking”
  • “System not working”
  • “Phone number not working right now”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Activation”
  • “To cancel service”

Account Question:

  • “I need my account pin please”
  • “Close account”
  • “Multiple issues with my Grasshopper account”

Return/ Replace Question:

  • “Change bank account information”
  • “Set up changed. Added number i don't recognize”
  • “Fuel pump replacement”

Website/ Application Question:

  • “Problems w application”
  • “My phone number on my website is incorrect”
  • “App not making outgoing calls”

Staff Question:

  • “Customer Service”
  • “New service”

Refund Question:

  • “Want refund from ridge and was told to contact you for support”
  • “Refund”

Employment Question:

  • “Still Receiving calls from previous employer phone # after leaving”

Shipping and Delivery Question:

  • “My not received confirmation email for my order”

Cards Question:

  • “Change to card”

Other Question:

  • “Number issue”
  • “Phone number suppoort”
  • “Solar lights order”

Compare Grasshopper Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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