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Contact Grape Tree Customer Service

How to Reach a Person at Grape Tree

Verified Contact Information
  • +44 138 427 8639

Customer Service:

  • +44 138 459 6202
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Grape Tree Emails:

Customer Service
General Info

How to Contact Grape Tree?

How to Contact Grape Tree?

The Grape Tree phone number, to speak with a representative of the retail company, is +44 (138) 427-8639. Alternatively, you can call +44 (138) 459-6202 if the mentioned channel of communication is busy due to high volume. Both lines cover a wide range of matters. You can ask about online orders in detail, find out about the assortment of products, report issues with your account, and more. Have your questions and product information handy when calling. This approach helps the support manager quickly understand your inquiry and provide you with a meaningful resolution.

There are two main Grape email addresses designed for various needs. For customer support regarding the shopping experience, use online@jg-foods.com. To request general information about the company, use one of the following Grape contacts: info@grapetree.co.uk or info@jg-foods.com. To expedite the resolution process, be sure to add a detailed description of your matter in the body of the email and indicate a clear subject line.

Grape Tree customer service specialists are ready to assist you by phone Monday through Friday from 8:30 a.m. to 5 p.m. GMT+1. If you cannot contact the company during the mentioned hours, written support is suitable in this case. However, be aware that your application may be processed slowly than during phone communication. The average time for responses from the Grape Tree support specialist is within 24–48 hours. In any case, clarify the company’s schedule on the “Contact us” page, as it may change.

The Grape Tree website provides several options for online assistance on the “Contact us” page, which you can access from the bottom menu. If you need customer support, follow the “email us” hyperlink. This action will open a pop-up Outlook window where you can send your questions or inquiries to the dedicated specialist directly. Do you prefer to contact Grape Tree through social media? Click on the appropriate icon in the bottom menu to go to the platform and send a message there.

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Contact Information

Grape Tree Website:

Grape Tree Help Center:

Corporate Office Address:

JG Foods Ltd
Building 63, Third Avenue, The Pensnett Estate
Kingswinford, England DY6 7XU
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

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