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1.0

Again. We had also the same bad experience.

Once they trick you to sign, they will make excuses to not give you a copy. And when you try to get out soon they try to stretch the time so you cannot get out your contract and deposit. Then it's their way or they will sue you. The sales person finally gave us a copy after the 15 days.

She knows it. I thought it was just the sales people , but the warranty people are the same people. We saw lots of bad workmanship that needs corrections at the @walk through" with the builder, but then they scare you to sign quickly to close or get charged penalty of 1% of sales price. Buyer beware!

Low integrity indeed! We haven't closed yet and refused to sign until they correct the broken tiles, loose baseboards, etc.

They want to crush your dream family home into an experience with regrets, assuming people only buy homes once at the $600k plus . Let's just say my family & friends will run away from them after this experience.

Reason of review: Poor customer service.

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Shalane Ymf

I had the exact same experience and they threatened to sue me too. They put the air conditioner on the wrong side of the house and refused to correct it.

I paid for white mortar, but got buff. They refused to change it, instead they all tried to convince me the mortar was white and not buff. I'm a Christian, but a cuss word was right in my throat. I couldn't believe what was happening so I kept my cool, prayed and God released me from their clutch.

They are a bunch of thieves. They took my money but I walked away with a peace of mind.

I will never buy a Grand Home, ever. Matter of fact, I pray daily they go out of business.

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