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Contact Grand Appliance Customer Service

Grand Appliance Phone Numbers and Emails

Toll-Free Number:

  • (888) 396-8165
Call customer service

Customer Service:

  • (920) 997-0146
    Appleton, WI, USA
  • (317) 203-4867
    Avon, IN, USA
  • (262) 796-1810
    Brookfield, WI, USA
  • (773) 252-1908
    Chicago, IL, USA
  • (815) 455-1445
    Crystal Lake, IL, USA
  • (563) 355-0219
    Davenport, IA, USA
  • (331) 481-6650
    Downers Grove, IL, USA
  • (608) 288-0400
    Fitchburg, WI, USA
  • (708) 771-4763
    Forest Park, IL, USA
  • (262) 735-8654
    Germantown, WI, USA
  • (920) 264-9406
    Green Bay, WI, USA
  • (317) 863-4580
    Indianapolis, IN, USA
  • (262) 656-1661
    Kenosha, WI, USA
  • (765) 231-4300
    Lafayette, IN, USA
  • (224) 662-0390
    Lake Zurich, IL, USA
  • (847) 549-9807
    Libertyville, IL, USA
  • (319) 900-4430
    Marion, IA, USA
  • (414) 281-4700
    Milwaukee, WI, USA
  • (630) 416-1500
    Naperville, IL, USA
  • (262) 968-9050
    North Prairie, WI, USA
  • (708) 942-3740
    Orland Park, IL, USA
  • (847) 908-7060
    Round Lake Beach, IL, USA
  • (262) 884-4532
    Sturtevant, WI, USA
  • (608) 825-9367
    Sun Prairie, WI, USA
  • (847) 336-4725
    Waukegan, IL, USA
  • (414) 476-3000
    Wauwatosa, WI, USA

Grand Appliance Emails:

Customer Service
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How to Contact Grand Appliance?

Most Popular Number:

(888) 396-8165
Total calls: 12 Last call: Feb 2, 2025
author avatar
Rebecca A. Garland
PissedConsumer Reporter

The customer care team handles general queries and complaints via the toll-free number 1-888-396-8165 between business hours. Users consulting the company branch in Appleton for questions and complaints can call 1-920-997-0146 for efficient assistance. The Grand Appliance customer service number 1-317-203-4867 is active for clients in Avon to contact. Those in Brookfield can call or message 1-262-796-1810 for information and help. To reach the business agents in Chicago, 1-773-252-1908 is the helpline. The company also has a branch in Crystal Lake with the published number 1-815-455-1445 to consult for inquiries and assistance. Consumers in Davenport can reach Grand Appliance customer service in the respective company branch at 1-563-355-0219. To contact the business agents in Downers Grove, use 1-331-481-6650 to call or message. For clients in Fitchburg, 1-608-288-0400 is the helpline for the respective company branch. Users seeking to discuss their issues and complaints with the business agent in Forest Park can call 1-708-771-4763 for an efficient response. The Grand Appliance phone number, 1-262-735-8654, is active in reaching the business representatives in Germantown. To contact the company branch in Green Bay, 1-920-264-9406 is the phone number. Residents of Indianapolis can consult the respective business agents at 1-317-863-4580 for questions and concerns. For the company's Kenosha office, 1-262-656-1661 is the contact number. To share your issues and inquiries with the agent in Lafayette, dial 1-765-231-4300 between Grand Appliance hours. The number, 1-224-662-0390, is active to reach the company representatives in Lake Zurich. For those in Libertyville, 1-847-549-9807 is the customer service helpline. Lastly, consumers seeking to contact the Grand Appliance locations in Marion can call 1-319-900-4430 for efficient assistance between business hours. Several other state-specific helplines are also available on the company website that clients can use according to their location of residence.

The company has published the email address ecommerce@grandappliance.com for all issues and concerns regarding customer service. Users can also submit their requests via the Grand Appliance email cs@grandappliance.com for information and help between business hours. The response time to an email generally ranges from 2 to 3 working days. That makes it comparatively less feasible than the Grand Appliance phone number for urgent matters. Customers intending to relay confidential or sensitive issues must also not use it as a means of contact. Instead, consulting the Grand Appliance address in person is a better option.

The company has not launched any app for customer convenience. However, users can benefit from other alternatives for consultation based on the nature of their issue. Those with urgent queries and concerns can dial Grand Appliance's customer service number for their respective company branch between business hours. Emailing is a better option if the matter requires additional proof or context to support it. Those with critical and sensitive issues can consult the Grand Appliance locations by letter or in person for safe communication and better assistance.

Clients unable to resolve their issues by call or email can consult the company headquarters, Grand Appliance and TV, in person at 10301 Enterprise Dr, Sturtevant, Wisconsin 53177, United States, for better assistance. Grand Appliance customer service is also available in different company branches, which users can consult according to their location of residence. Those in Chicago can arrive between Grand Appliance hours at 1300 W North Avenue, Chicago, IL 60642, United States. The address, 333 S Franklin Rd, Indianapolis, IN 46219, United States, is for the company office in Indianapolis. When consulting the Grand Appliance address in person, users must make an appointment in the relevant department beforehand and visit between business hours for convenience.

Grand Appliance customer service handles client queries and concerns Monday through Friday between 7:00 AM and 8:00 PM. Clients calling the business agents or those consulting the company offices in person can do so between these hours for efficient assistance. If an issue arises outside working hours, you can submit a request via the Grand Appliance email anytime. However, the response to that would be within business hours. Customers can also consult the featured information on the company website to resolve general queries and concerns through self-assistance.

Grand Appliance Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email

  • The best phone number to call Grand Appliance is 8883968165. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Sunday and Friday.

  • Be prepared for the call as Grand Appliance may ask you for the following information to identify you as a customer: phone number.

View full overview ›
PissedConsumer Club

Contact Information

Grand Appliance Website:

Grand Appliance Help Center:

Corporate Office Address:

Grand Appliance and TV
10301 Enterprise Dr
Sturtevant, Wisconsin 53177
United States

Other Info (opening hours):

Other Locations:

1300 W North Avenue

Chicago, IL 60642

United States


333 S Franklin Rd

Indianapolis, IN 46219

United States

More contact details

Grand Appliance Rating Based on 2 Reviews

Rating details

2.8 more details
Location
Website
Value for money
Advertised vs Delivered
All 2 Grand Appliance reviews

Rating stats

Rating trend

Summary of Grand Appliance Customer Service Calls

16 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Grand Appliance?

Shipping and Delivery Question:

  • “I missed my delivery driver”
  • “Delivery time”
  • “Deliver issue”

Product/ Service Question:

  • “Warranty claim”
  • “Grand installed a new ice maker on Friday, still no ice, water on our wooden floor, water damage to ajoining cabinet.”
  • “Damaged appliance”

Other Question:

  • “Price adjustment if items go on sale”
  • “Ice maker”

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