Vallejo, California
1 comment
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When I talked to them when making the order I was assured that since it was a CD the photos would be full sized images that would allow enlargement.Imagine my surprise when I opened the file and found them to be 300 to 600 kilobytes.

To put this in perspective, a photo from a 10 year old cell phone is better. This size photo file is smaller than that needed for a good print of a wallet sized photo, let alone an 8x10. When I looked at the examples they had printed at the graduation they were beautiful.

This was a bait and switch plain and simple, and purposely deceptive.I will contact them tomorrow, If they do not refund my money then I will file a protest with the credit card company.

Review about: Grad Images Graduation Photos.

I liked: I feel like i was conned.

I didn't like: Poor image quality.

Review #861207 is a subjective opinion of a user.

1.4
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
Price Affordability
Website
Customer service
Exchange, Refund and Cancellation Policy
Staff
Advertised vs Delivered
Reason of Review / Monetary Loss Not as described / $90
Preferred solution I want the full resolution files of the photos as promised. If that cannot be done then I would like my money back.

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Anonymous
#1173055

Glad I read your review.I just got my PhD which will probably be my last graduation ceremony in my life time so I was thinking about paying out the $90.

Your review convinced me to stay away from buying it.

LOL.I understand they too need to make money but I think they are charging way too much.

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