Gracious Home Phone Numbers and Emails

Customer Service Number:

  • (212) 517-6300
  • (929) 436-4444

Gracious Home Email:

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Gracious Home Contact Information

Gracious Home Website:

Gracious Home Help Center:

Corporate Office Address:

1210 Third Ave. (70th Street)
New York, New York 10021
United States

Other Info (opening hours):

Upper East Side Store Hours
Monday - Friday: 9:30am - 7pm
Saturday: 10am - 6pm
Sunday: 11am - 5pm

SoHo Store Hours
Monday: Closed
Tuesday - Saturday: 10am - 6pm
Sunday: 11am - 5pm

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Gracious Home Return Policy
Shop with confidence at Gracious Home. If User is not absolutely delighted with The User's purchase are happy to make a return or exchange. Items returned within 30 days of the purchase date are eligible for a full refund in the form of the original tender. An original receipt or gift receipt is required for all returns and exchanges. Returns without original receipt or with gift receipt will be refunded in the form of a store credit (unless Website have a record of The User's purchase in Gracious Home's' system). There are no returns or exchanges on Clearance, As-Is, or Final Sale merchandise. The Company do not accept returns on any holiday specific merchandise. Basic bedding items including pillows, comforters, and mattress pads are not eligible for exchange or refund unless there is a manufacturer defect or error. cannot accept returns or exchanges of items that have been used or washed.
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Gracious Home Delivery Policy
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Gracious Home Terms of Service
The Client's use of this website constitutes The Customer's agreement and acceptance of the following terms and conditions. The terms and conditions of this website are subject to change at any time, without prior notice. Any such changes will be posted on this page. All content included on this site, such as text, graphics, logos, button icons, images, photographs, designs, audio clips, data compilations, and software ("Content") is the property of NEWGH LLC and is protected by United States and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Content is the exclusive property of NEWGH LLC and is protected by United States and international copyright and trade dress laws. The Content may be used by The Client of Gracious Home in order to access the information about products and services provided on this website and to purchase certain products and services offered for sale through this website.
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Gracious Home Privacy Policy
The company is committed to protecting the privacy of Gracious Home's' customers. In order to purchase from, a user must set up an account or purchase as a Guest. When The User set up an account with, the following personal information will be requested: first and last name, mailing address, shipping address, phone number, email address, credit card information and a password selected by The User of Website ("personal information"). When purchasing as a guest the same personal information will be collected with the exception of a password. This same personal information may also be collected at the Store. The personal information Gracious Home collect will only be used by Gracious Home and its affiliates, or any of their agents or employees, for the purposes of fulfilling orders, tracking The Customer's purchasing history, providing a more efficient customer service and shopping experience, and for general marketing purposes.
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