Contact Graceland Customer Service

The company's official online platform features four emails for different purposes. Those seeking general user support can submit their request to graceland@graceland.com. The Graceland contact email, archives@graceland.com, is available for queries about authentication. For media-related inquiries, use media@graceland.com to reach the relevant agent. Lastly, privacy@graceland.com is the email address for privacy inquiries. Emailing is ideal for general, yet non-urgent matters. However, it should not be preferred in sensitive cases.

The company headquarters, Graceland/Elvis Presley Enterprises, Inc., is in the United States. Clients seeking to contact it directly can visit or send a letter to P.O. Box 16508, 3734 Elvis Presley Blvd., Memphis, Tennessee 38116, United States. You can also consult the company office at 3734 Elvis Presley Boulevard, Memphis, TN 38116, by letter or in person to resolve confidential and sensitive issues. However, visiting Graceland’s address may not be necessary for general inquiries. Users can instead resolve those over the phone or by email.

Graceland’s hours are not clearly specified. However, the user support team tries to respond efficiently to all requests when available. Those unable to receive timely replies may consider providing additional details to support their claim and using a suitable means to relay it. Customers can also browse the self-service resources on the company website for help in such cases.

Users can find several options for online assistance on the Graceland website. The Contact page on the company website features several official helplines, emails, and office addresses to consult the customer care team for information and help. Clients can also submit their inquiries online by completing the Graceland contact form, which requires their name, email address, phone number, category of their issue, and message. For effective responses, they must elaborate on their issue in as much detail as possible.