Gotobus Bus Service Review from Wilson, North Carolina
First off, I dont enjoy writing a bad review but this is a little ridiculous. When we arrived on the bus there was a stench.
The floor appeared to have some sort of liquid stains, like soda or coffee that dried up and wasn't cleaned. The restroom light doesn't turn on when you lock the door, there was no toilet paper, it was EXTREMELY filthy and smelled horrible. I am sitting in the front of the bus and everytime the bathroom door opens i can smell the urine as if the waste reservoir hasn't been emptied. The smell is something that can eventually happen but the uncleanness in this bathroom is a bit too much.
Not only are all the drivers rude but they seemed bothered to answer a simple question as to when we would making the 15 min stop, and the offered "wifi" wasn't even working.
So no wifi, horrible smell, dirty bathroom, no paper, no light, dirty floors AND bad custom service. Had i known any of this i would've taken a Greyhound
Reason of review: Poor customer service.
Location: Wilson, North Carolina
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