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so long story short. I was supposed to get a bus from State College, PA to Bloomsburg, PA and a bus from NYC came and we asked them if this was the bus for Bloomsburg and they said no NYC.

So it left and we called GoToBus and asked where the bus was and they said it was the NYC bus because they said "NYC equals Bloomsburg". we were left there with no way to get back to Bloomsburg, they would not give us a refund for the tickets. I will never be using this service again. The bus from Bloomsburg, PA to State College, PA that we took there was not safe at all, they had mold everywhere and trash was all around the bus.

we were crammed into a mini-van that has 17 seats. It was not worth it at all, save your money and everything and no not use this!

Reason of review: Problem with delivery.

Location: Bloomsburg, Pennsylvania

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Kayloni Uzo

Dear Customer,

We appreciate your message. We will follow up with the bus operator and provide a solution to your complaint.

Please provide your booking information as well as your email used for this reservation at support@gotobus.com.

We apologize for this inconvenience. ~Israel

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