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Contact GoTo Customer Service

How to Reach a Person at GoTo

Verified Contact Information

Toll-Free Number:

  • 1-866-890-8931
Call Now
Send Message

Sales/ Reservations:

  • 1-833-851-8340

Customer Service:

security@goto.com
Security

Investors/ Franchising:

investors@goto.com

Jobs/ Career:

jobs@goto.com

Legal:

privacy@goto.com
Privacy Inquiries
legal@goto.com
productabuse@goto.com

Media:

press@goto.com
Press Inquiries

GoTo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular GoTo Phone Number
1 (866) 890-8931
Average Hold Time
00:03:56
Average Calls duration
2 minutes
Most Popular GoTo Email Address
security@goto.com
GoTo Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
View full overview

How to Contact GoTo?

The GoTo customer service team is available at the following number: 1-866-890-8931. Call this line if you have questions about company products or solutions. To get in touch with the sales team to get a product demo or a free trial, use the following GoTo contact: +1-833-851-8340. Be sure to have all prepared questions at hand during the conversation. It will speed up the communication process.

For the convenience of solving various issues, GoTo provides separate emails. If you are interested in investor relations, apply to the company at investors@goto.com. Regarding security, email security@goto.com. Want to join the GoTo team? Send a letter with attaching your resume to jobs@goto.com. If you have media inquiries, apply to the company at press@goto.com. To ask about the privacy policy, send a letter to the company by using the following GoTo contact: privacy@goto.com.

Visit the GoTo headquarters in the United States at GoTo Group, Inc. 333 Summer St Boston, Massachusetts 02210, United States if you have corporate-related matters that require a physical presence. To avoid getting lost on Massachusetts’s streets, plot the detailed route from your location to the company address on the map.

The company's main phone line is available during the following business hours: Monday through Friday from 2 a.m. to 7 p.m. GoTo customer service managers operate by two time zones: US and EST.

To contact the GoTo company via its official website, navigate to the bottom menu, follow “Contact Us”, and click on one of the email hyperlinks. You can also click on one of the social media page icons at the bottom to go to the social media and chat with the company manager there.

PissedConsumer Club

Contact Information

GoTo Website:

GoTo Help Center:

Corporate Office Address:

GoTo Group, Inc.
333 Summer St
Boston, Massachusetts 02210
United States

Other Info (opening hours):

Mailing Address:

GoTo Technologies Ireland Unlimited Company

The Reflector

10 Hanover Quay

Dublin 2

D02R573

Ireland


Hours:

Monday - Friday: 2:00am - 7:00pm (U.S. EST)

More contact details

Why Customers Call GoTo?

Top Reasons of Customers Calls

  • Product/ Service 29%
  • Cards 21%
  • Activation/ Cancellation 14%
  • Shipping and Delivery 14%
  • Request for Information 14%
  • Return/ Replace 7%

Product/ Service

29%
  • "Screen"
  • "Phone not working"
  • "Defective product"

Cards

21%
  • "Card"
  • "Card issues declining"
  • "Ebt card not working"

Activation/ Cancellation

14%
  • "Activate a card and make sure everything bank account is open"
  • "To cancel"

Shipping and Delivery

14%
  • "I received an e-mail saying that my pkg was undeliverable due to they needed a new update for my address. Upon opening the link, it will not open for me to type in my address that they have on their shipping label. I need this pkg by the 5th of Aug"
  • "My package still has not arrived at my home 1847 connally drive eastpoint ga 30344 /fedx said that they still can't find my tracking number they need the shipping number for my package"

Request for Information

14%
  • "Need information on my account"
  • "Checking on my new card"

Return/ Replace

7%
  • "Booked wrong date"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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