Gossby Phone Numbers and Emails

Toll-Free Number:

  • (844) 976-2696
Call customer service

Customer Service:

  • (585) 366-8846

Gossby Email:

Customer Service
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How to Contact Gossby Customer Service?

Most Popular Number:

(844) 976-2696
Total calls: 16 Issues resolved: 2 Last call: Jun 8, 2024

Gossby provides two main phone numbers for communication with the customer service team: +1-585-366-8846 and +1-844-976-2696. Dial one of them if you want to order a certain gift or other goods from the catalog, or if you have some questions about assortments and other important details. To get in touch with the right specialist, remember the following business hours: Monday through Sunday from 9 a.m. to 5:30 p.m. CST.

If you have non-urgent questions or cannot talk with a real person by phone, send a letter with your questions or requests to the following Gossby email: support@gossby.com. You can also get in touch with a virtual assistant in an online chat. Such an option is available as a red, round button in the lower right corner of the official online store website. To start communication, click on it, enter all the necessary data in special fields, and click on the “Start the chat” button.

To login to Gossby click on “Sign In” in the upper right corner. Enter your email and password in the appropriate fields and click on the “Sign In” button. Also, there are other ways to log in to the online store website, namely via Google, Facebook, and Apple. They all are available in the same window, where you enter your email and password. If you have no account yet, click on “Sign Up” next to “Sign In”, enter all the necessary data in the fields, and click on the “Create Your Account” button.

The Gossby headquarters is located at the following address: 6901 Riverport Dr Louisville, KY, 40258 United States. Use it for personal visits to discuss certain corporate-related issues. You can also send your correspondence to the above-mentioned location.

Gossby Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call Gossby is 8449762696. 62% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Wednesday.

  • Be prepared for the call as Gossby may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Gossby Website:

Gossby Help Center:

Corporate Office Address:

Gossby
6901 Riverport Dr
Louisville , Kentucky 40258
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 9 AM - 5:30 PM CST

More contact details

Gossby Rating Based on 1 Review

Rating details

1.0
more details
Billing Practices
Turnaround Time
Privacy and Data Security
Diversity of Products or Services

Rating stats

Rating trend

How Good is Gossby's Customer Service?

Avalyn Uzu
Avalyn Uzu
Feels Satisfied | Dec 12, 2023

Everything ended up fine

Read full quote
Traquan Tlv
Traquan Tlv
Feels Satisfied | Aug 20, 2023

Still waiting fir an email stating that order was s orocessing

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Summary of Gossby Customer Service Calls

26 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gossby?

Shipping and Delivery Question:

  • “Package check”
  • “Wrong order”
  • “Cup size”

Request for Information Question:

  • “Question on shipping charges”
  • “Update on status because could not find order”

Cards Question:

  • “Card issues”

Payments and Charges Question:

  • “Can't apply coupon”

Activation/ Cancellation Question:

  • “Order the wrong oranm3nt i want to cancel my order”

Product/ Service Question:

  • “Broken phone case”

Other Question:

  • “Two delayed orders not expected to arrive before Christmas”
  • “Items didn't come”
  • “I was having an issue with my order. I chatted on line and it was solved by Macy. Thank you!”
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