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Contact Gossby Customer Service

How to Reach a Person at Gossby

Verified Contact Information

Toll-Free Number:

  • 1-844-976-2696
Call Now

Customer Service:

  • 1-585-366-8846

Customer Service:

support@gossby.com
Send Message

Gossby Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Gossby Phone Number
1 (844) 976-2696
Most Popular Gossby Email Address
support@gossby.com
Issue Resolution Rate
Low (30% reported full resolution)
Gossby Customer Service Rating
4 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
75% phone, 25% email
View full overview

How to Contact Gossby Customer Service?

Most Popular Number:

(844) 976-2696
Total calls: 17 Issues resolved: 2 Last call: Oct 6, 2024

Gossby provides two main phone numbers for communication with the customer service team: +1-585-366-8846 and +1-844-976-2696. Dial one of them if you want to order a certain gift or other goods from the catalog, or if you have some questions about assortments and other important details. To get in touch with the right specialist, remember the following business hours: Monday through Sunday from 9 a.m. to 5:30 p.m. CST.

If you have non-urgent questions or cannot talk with a real person by phone, send a letter with your questions or requests to the following Gossby email: support@gossby.com. You can also get in touch with a virtual assistant in an online chat. Such an option is available as a red, round button in the lower right corner of the official online store website. To start communication, click on it, enter all the necessary data in special fields, and click on the “Start the chat” button.

To login to Gossby click on “Sign In” in the upper right corner. Enter your email and password in the appropriate fields and click on the “Sign In” button. Also, there are other ways to log in to the online store website, namely via Google, Facebook, and Apple. They all are available in the same window, where you enter your email and password. If you have no account yet, click on “Sign Up” next to “Sign In”, enter all the necessary data in the fields, and click on the “Create Your Account” button.

The Gossby headquarters is located at the following address: 6901 Riverport Dr Louisville, KY, 40258 United States. Use it for personal visits to discuss certain corporate-related issues. You can also send your correspondence to the above-mentioned location.

PissedConsumer Club

Contact Information

Gossby Website:

Gossby Help Center:

Corporate Office Address:

Gossby
6901 Riverport Dr
Louisville, Kentucky 40258
United States

Other Info (opening hours):

Hours:

Monday - Sunday: 9 AM - 5:30 PM CST

More contact details

Summary of Gossby Customer Service Calls

27 TOTAL
CALLS
00:00 AVG CALL
DURATION
30% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Gossby?

Shipping and Delivery Question:

  • “Two delayed orders not expected to arrive before Christmas”
  • “Package check”
  • “Wrong order”

Request for Information Question:

  • “Question on shipping charges”
  • “Update on status because could not find order”

Product/ Service Question:

  • “Purchase”
  • “Broken phone case”

Cards Question:

  • “Card issues”

Payments and Charges Question:

  • “Can't apply coupon”

Activation/ Cancellation Question:

  • “Order the wrong oranm3nt i want to cancel my order”

Other Question:

  • “Track order”
  • “Items didn't come”
  • “I was having an issue with my order. I chatted on line and it was solved by Macy. Thank you!”

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