Contact GORUCK Customer Service
GORUCK Phone Numbers and Emails
Customer Service Number:
-
(904) 372-0184
Customer Service:
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(904) 906-3900Text
Complaints/ Feedback:
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(904) 351-8294
GORUCK Emails:
GORUCK Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call GORUCK is 9043720184. 82% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as GORUCK may ask you for the following information to identify you as a customer: email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call GORUCK is 9043720184. 82% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday.
Be prepared for the call as GORUCK may ask you for the following information to identify you as a customer: email.
People call GORUCK mainly because of request for information, return/ replace, shipping and delivery.
Most customers feel satisfied after talking to customer service representatives.
The best email to contact GORUCK is team@goruck.com. 100% of customers use this email address to address their issues and concerns.
Contact Information
GORUCK Website:
GORUCK Help Center:
Corporate Office Address:
Other Info (opening hours):
Address For Returns:
1501 Haines St,
Jacksonville, Florida 32206
United States
How Good is GORUCK's Customer Service?
Summary of GORUCK Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GORUCK?
Request for Information Question:
- “Question on M23 rucksack weights”
- “Checking on status of replacement”
- “Question about product purchased”
Return/ Replace Question:
- “Return item”
- “Return two 30 lb plates received on 10/25/2024. Weight much too heavy. Have ticket number 725016”
- “Return”
Shipping and Delivery Question:
- “Adjust my order before shipping”
- “Missing items”
- “Missing items in order”
Product/ Service Question:
- “Product assistance for purchase not pissed consumer”
- “Trying to make a purchase using affirm”
- “Product help”
Cards Question:
- “Not able to redeem gift card”
Payments and Charges Question:
- “Coupon not calculating correct”
Activation/ Cancellation Question:
- “Cancel Order”
Website/ Application Question:
- “App issues”
Other Question:
- “Recent order”
- “Info on plate carrying rucksack and next step up”
- “M22”
Compare GORUCK Customer Service To
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