GORUCK Phone Numbers and Emails

Customer Service Number:

  • (904) 372-0184
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Customer Service:

  • (904) 906-3900
    Text

Complaints/ Feedback:

  • (904) 351-8294

GORUCK Emails:

Customer Service
Media
Press Inquiries
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GORUCK Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call GORUCK is 9043720184. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday.

  • People call GORUCK mainly because of request for information, return/ replace, shipping and delivery.

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PissedConsumer Club

Contact Information

GORUCK Website:

GORUCK Help Center:

Corporate Office Address:

GORUCK LLC
415 Pablo Ave N, Suite 140
Jacksonville Beach, Florida 32250
United States

Other Info (opening hours):

Address For Returns:

1501 Haines St,

Jacksonville, Florida 32206

United States

More contact details

GORUCK Rating Based on 5 Reviews

Rating details

2.4
more details
Customer service
Delivery Service
Advertised vs Delivered
Warranty

Rating stats

Rating trend

Summary of GORUCK Customer Service Calls

59 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GORUCK?

Request for Information Question:

  • “Wrong color on confirmation”
  • “Information on a product”
  • “Checking on order”

Shipping and Delivery Question:

  • “Missing items”
  • “Missing items in order”
  • “Shipping”

Return/ Replace Question:

  • “Return”
  • “Return merchandise ordered in error”
  • “Returns”

Product/ Service Question:

  • “Product help”
  • “I want to order your products but cannot on line”

Activation/ Cancellation Question:

  • “Cancel Order”

Website/ Application Question:

  • “App issues”

Other Question:

  • “Info on plate carrying rucksack and next step up”
  • “M22”
  • “Need to change order”

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