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I switched to good head insurance in 2021 after being with Nationwide Insurance for over 40 years. The agent claimed he could give me a better rate while maintaining the EXACT same coverage.

In August of this year I lost my engagement ring which I received in 1981 and had been covered on my homeowners policy for 40 years. When we contacted our agent he replied by saying that the ring was never added to the policy. His words were I have a note here about the ring but it was never followed up. To our disbelief that was the end of it.

Claim denied. That was it!!! The agent is the person who never followed up and we were punished. Id like to file a formal complaint against this agent and company.

Policy #OK723****. Claim #05467****

User's recommendation: FO NOT DEAL WITH THIS AGENCY.

Location: Steubenville, Ohio

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