Goose Creek Candles Phone Numbers and Emails

Toll-Free Number:

  • (800) 775-1388

Goose Creek Candles Email:

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Goose Creek Candles Contact Information

Goose Creek Candles Website:

Goose Creek Candles Help Center:

Corporate Office Address:

Liberty, KY 42539
USA
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Goose Creek Candles Rating Based on 1 Review

Rating details

5.0
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Summary of Goose Creek Candles Customer Service Calls

8 TOTAL
CALLS
00:38 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Goose Creek Candles Customer Service?

Request for Information Question:

  • “Find out where my candles are that I ordered back in March”
  • “Checking on delivery”

Product/ Service Question:

  • “Damaged glass to candles. I received 6 one shattered.”
  • “Damaged glass to candles”

Payments and Charges Question:

  • “Coupon code will not work”

Shipping and Delivery Question:

  • “Where is my order?”

Other Question:

  • “To pay”

About

Goose Creek Candles Terms of Service
Welcome to the goosecreekcandle.com website. This website currently being provided free-of-charge to The User of company services subject to The Client's acceptance of Company's Terms and Conditions. Website reserve the right to change and revise these Terms and Conditions from time to time as Goose Creek Candles see fit and without prior notice. If The User of Website violate the terms of this Agreement The Client of Goose Creek Candles will have The Customer's access canceled and The Customer may be permanently banned from using these Sites and any interactive services. The Client of Goose Creek Candles should check these terms and conditions periodically. By using these Sites after Website post changes to these Terms and Conditions, The Client agree to accept those changes, whether or not The User of company services actually reviewed them. Website do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion. Please review Goose Creek Candles's' Privacy Policy, which goes into further detail on how Website at Goose Creek Candle protect The User's privacy while using Company's site or ordering from The Company
To read more: https://goosecreekcandle.com/pages/terms-of-use
Goose Creek Candles Privacy Policy
Goose Creek Candle provides secure online ordering for The Client's protection and ease of mind. The Customer's name, personal information and The User's credit card number are NEVER stored on the Internet with Company's system. Once The Customer type The Client's information, it is sent, encrypted, directly to a computer system that is NOT on the Internet. How The User's privacy is protected is important to The Client of Goose Creek Candles and to Goose Creek Candle as well. All The User's personal information is stored in an "offline" environment. At no time is any customer information accessible through the Internet. When The Customer visit Goose Creek Candles Goose Creek Candles's' site automatically recognizes The Client's Internet service provider. Other information that is automatically gathered is related to the number of pages The Client visit and the amount of time The Client of Goose Creek Candles spend on Company's site. Website review this information to improve Goose Creek Candles's' website and to help Goose Creek Candles tailor Company's site to The User's needs.
To read more: https://goosecreekcandle.com/pages/privacy-policy
Goose Creek Candles FAQ
Find answers to some of Company's most asked questions. There are two ways to contact Goose Creek Candles's' customer service. Goose Creek ships within 3 to 5 business days from when the order has been pulled from Company's website. Website use United States Parcel Service (USPS) and FedEx. Do not use candle toppers or alluma lids. Goose Creek candles have two wicks for a clean and even burn. Placing a candle topper or alluma lid on top of the candle is a safety hazard. The candle could potentially overheat or shatter. Use only Goose Creek approved accessories with Goose Creek candles. Website are proud to offer great promotions for Goose Creek Candles's' customers. Promotions change frequently making it very challenging to do price adjustments. In most cases Goose Creek will not honor a price adjustment. Only online purchases are considered for adjustment.
To read more: https://goosecreekcandle.com/pages/frequently-asked-questions
Goose Creek Candles reviews and complaints

Goose Creek Candles is ranked 2 out of 271 in Household Essentials category

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