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Contact goop Customer Service

goop Phone Numbers and Emails

Toll-Free Number:

  • (844) 983-4667
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goop Emails:

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Customer Service
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How to Contact goop Customer Service?

Most Popular Number:

(844) 983-4667
Total calls: 13 Issues resolved: 2 Last call: Nov 27, 2024
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PissedConsumer Reporter

Goop is a wellness and lifestyle brand and company based in America. Their toll-free number, 1-844-983-4667, is the only helpline from which to contact Goop customer service for issues and concerns. People using this number must contact between office hours to ensure efficient assistance. The support team is available at the Goop offices Monday through Friday between 9:00 AM and 4:00 PM PT or between 12:00 PM and 7:00 PM ET to assist customers with issues and concerns.

Multiple email addresses are available to contact Goop customer service for issues and concerns. People facing accessibility problems can write to accessibility@goop.com during business hours. The email address customerservice@goop.com is available to consult the team of experts for major issues between 9:00 AM and 5:00 PM PST from Monday to Friday. Customers with editorial inquiries can use the Goop email editorial@goop.com to write to the company agent. For product submissions and brand inquiries, buyers@goop.com is the email address.
People with press inquiries can email press@goop.com during business hours. If your purpose of contact is an advertising issue, consult the Goop company office at advertising@goop.com. The company has also published the email address wholesale@goop.com for wholesale and marketing concerns. Goop support handles health-related inquiries at ingoophealth@goop.com. The email address dataprivacy@goop.com is available for privacy inquiries. For other legal matters, write to legal@goop.com during business hours.

Goop, Inc.'s headquarters is at 3019 Wilshire Blvd., Suite 206, Santa Monica, California 90403, United States. It is recommended that customers visit the Goop locations to discuss sensitive issues and concerns with the business agent. People with feedback and complaints can also visit the Goop office during business hours. The company does not allow individuals to send product samples or returns to this address. Customers with general issues and concerns can use the Goop email, helplines, or website for efficient assistance.

Individuals who want to use the Goop website for information and assistance can click FAQs on the homepage to solve their issues through self-help. This method is best for account management, order tracking, shipping, and returns. For specific concerns, click Contact Us to get the headquarters address and a list of emails for different departments. Individuals can also use the links to the company's social media platform to join them on Apple Podcast, Facebook, Twitter, Instagram, YouTube, Pinterest, and Spotify. That would help them stay updated on the company's services and policies and contact Goop customer service for efficient assistance.

goop Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    72% phone 28% email
  • The best phone number to call goop is 8449834667.

  • The longest wait times are on Thursday and Monday, while the shortest are on Wednesday and Friday. The average call time is 19 seconds.

  • Be prepared for the call as goop may ask you for the following information to identify you as a customer: customer id or account no, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

goop Website:

goop Help Center:

Corporate Office Address:

Goop, Inc.
3019 Wilshire Blvd., Suite 206
Santa Monica, California 90403
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9 a.m. - 4 p.m. PT/12 p.m. - 7 p.m. ET

More contact details

goop Rating Based on 3 Reviews

Rating details

1.0
more details
Price Affordability
Advertised vs Delivered
Customer service
Discounts and Special Offers

Rating stats

Rating trend

How Good is goop's Customer Service?

Leverett Nuh
Leverett Nuh
Feels Satisfied | Jun 02, 2023

Love goop and very pleasant customer service

Read full quote
Jane B Dgg
Jane B Dgg
Feels Satisfied | Mar 29, 2023

Great experience. You got the compliment answered!

Read full quote
Reo Qqe
Reo Qqe
Feels Disappointed | Mar 08, 2023

I’m very disappointed still nobody called me

Read full quote

Summary of goop Customer Service Calls

13 TOTAL
CALLS
00:19 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call goop?

Shipping and Delivery Question:

  • “Tracking my package”
  • “Never received my order”
  • “Overdue order, where is it?”

Request for Information Question:

  • “Question personal”

Activation/ Cancellation Question:

  • “Get a subscription cancelled”

Product/ Service Question:

  • “My purchase”

Cards Question:

  • “To change my credit card number”

Other Question:

  • “Acond bank not adad”
  • “Bs tubes blow out the end”
  • “Order not bring processed”

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