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Contact Goodnites Customer Service

How to Reach a Person at Goodnites

Verified Contact Information

Toll-Free Number:

  • 1-877-601-6483
    Toll free USA and Canada only
Call Now
Send Message

Investors/ Franchising:

  • 1-800-639-1352
    Stockholder Services
  • 1-972-281-5317
    Stockholder Services
  • 1-972-281-1440
    Vice President-Investor Relations

Legal:

  • 1-888-525-8373

Investors/ Franchising:

stockholders@kcc.com
Stockholder Services
kc.investorrelations@kcc.com

Legal:

privacy@kcc.com
Privacy Inquiries
palexand@kcc.com
Vice President-Investor Relations
media.relations@kcc.com

Goodnites Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Goodnites Phone Number
1 (877) 601-6483
Average Calls duration
11 minutes
Most Popular Goodnites Email Address
palexand@kcc.com
Issue Resolution Rate
Medium (60% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Product/ service, request for information, shipping and delivery
View full overview

How to Contact Goodnites?

The Goodnites phone number for toll-free calls from the US and Canada is (877) 601-6483. Contact the support team by phone to ask questions about the product assortment, share your feedback about the company, get information about coupons, make an online order or find the nearest stores, report issues with the website navigation, and address other consumer issues.
To address inquiries about stockholder services, please call (800) 639-1352 or (972) 281-5317, and company representatives will tell you about investment and franchising options.

There is no Goodnites email address for consumer assistance, but customers can submit their questions via the company’s website. If you would like to email the company on the matter of stockholder services, shoot a note at stockholders@kcc.com.
Do you have privacy inquiries? Do you need to get in touch with the legal department? Send an email to privacy@kcc.com. If you are a member of the media, reach out to the Goodnotes at media.relations@kcc.com.

The Goodnites customer service department can be reached during normal business hours by phone and email. Statutory holidays may cause changes in the regular schedule as the support agents may be unavailable on major holidays such as Christmas, New Year’s, Independence Day, and others. If you are not sure about how the company operates during the holiday season, drop a line to the customer care department to get updates.

The Goodnites website has a short online form that allows to submit consumer inquiries and comments. To complete the form, scroll down the main page and follow the “Contact Us” hyperlink. Then, select the “Contact Us” tab on the right of the screen and type in the requested information. After you are ready, press the “Submit” button to send the message.

PissedConsumer Club

Contact Information

Goodnites Website:

Goodnites Help Center:

Corporate Office Address:

Kimberly Clark Corporation
P.O. Box 2020
Neenah, Wisconsin 54957-2020
United States

Fax:

+1-920-225-4172

Why Customers Call Goodnites?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 33%
  • Product/ Service 25%
  • Shipping and Delivery 17%
  • Request for Information 17%
  • Payments and Charges 8%

Customer Inquiries & Issues

33%
  • "I have used these for my handicap child since she was 10 and I just now I'm having a problem. I've had four tear on me already out of this case and it's never happened before."
  • "Samples"
  • "About diapers"

Product/ Service

25%
  • "Problem with product"
  • "Unable to get product in Minnesota and.need for special needs child"
  • "Defective product"

Shipping and Delivery

17%
  • "Bad package of xs spider man good night diaper XL for boy"
  • "Bad package of xs spider man goodnites"

Request for Information

17%
  • "Ineedhelp"
  • "Sample request for my 4yr old"

Payments and Charges

8%
  • "To get coupons"

Compare Goodnites Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

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