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Contact GoodLeap Customer Service

GoodLeap Phone Numbers and Emails

Toll-Free Number:

  • (844) 562-6725
Call customer service
Send Message

Customer Service:

  • (916) 290-9999

Legal:

  • (916) 772-9048 ext 1748

GoodLeap Emails:

Accessibility
UCC-1 or County Fixture Filings
Accounting/ Billing
Complaints/ Feedback
Customer Service
For Government Case Number Transfer Requests
Legal
Privacy Inquiries
Media
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact GoodLeap Customer Service?

Most Popular Number:

(844) 562-6725
Total calls: 64 Issues resolved: 2 Last call: Aug 8, 2024

GoodLeap offers several contact numbers to assist customers with various inquiries. For instance, if you have any general questions or need information, call GoodLeap phone number at 1-844-562-6725. This toll-free number is available to assist you at any time of the day. If you'd like to speak directly to the company's customer service team, dial 1-916-290-9999. If you call the company for legal troubles, the published number is 1-916-772-9048 ext 1748. Reaching out to one of these numbers will get you the help you need for sustainable home solutions.

You can contact GoodLeap customer service via My Account if you are a registered user. Start by visiting the company's website and sign in. You will see a drop-down menu from which you can click My Account. For a registered user, it's easy to input the login information and navigate to contacting the support team via the GoodLeap account. On the other hand, the new users have to enroll using an account number, an online enrollment code printed on the billing statement, and bank account details to be used for payments. If you browse the website, you can sign in as a guest.

For any concerns related to the company's sustainable home solutions or other services, customers can email the company at their published email addresses. Customers' problems can be resolved via call or by navigating to My Account on the official website. However, there is an option to email GoodLeap customer service if the matter is not urgent. If you have to file any complaint or share your feedback about your experience, the email address is consumercomplaints@goodleap.com. If you have concerns related to your account or any billing issues, it's best to email a separate address, closingcertificates@goodleap.com.

GoodLeap Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • GoodLeap Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call GoodLeap is 8445626725. 67% of consumers used this number to address their issues and concerns.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as GoodLeap may ask you for the following information to identify you as a customer: address, first and last name or social security number.

View full overview ›
PissedConsumer Club

Contact Information

GoodLeap Website:

GoodLeap Help Center:

Corporate Office Address:

GoodLeap, LLC
8781 Sierra College Blvd.
Roseville, California 95661
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 6:00pm PST

Saturday: 9:00am - 1:00pm PST

More contact details

GoodLeap Rating Based on 4 Reviews

Rating details

1.8
more details
Discounts and Special Offers
Value for money
Additional Fees
Price Affordability

Rating stats

Rating trend

How Good is GoodLeap's Customer Service?

Titan Jab
Titan Jab
Feels Satisfied | May 16, 2024

Great customer service and very professional

Read full quote
Aishia Obc
Aishia Obc
Feels Satisfied | Apr 04, 2024

Tina was very helpful!

Read full quote
Kiet Zzi
Kiet Zzi
Feels Disappointed | Feb 24, 2024

When I was finally able to get the right contact information, it was fine. Getting that information to begin with was where the issue occurred.

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Hyatt Kmq
Hyatt Kmq
Feels Satisfied | Feb 09, 2024

It was a good experience. My questions were answered. The customer rep was very knowledgeable and friendly.

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Azazel Jsr
Azazel Jsr
Feels Satisfied | Oct 11, 2023

Very much satisfied overall.

Read full quote

Summary of GoodLeap Customer Service Calls

96 TOTAL
CALLS
03:02 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GoodLeap?

Payments and Charges Question:

  • “Signed up for automatic payment, but received a statement in the mail”
  • “Make payment”
  • “My Bill”

Product/ Service Question:

  • “My loan”
  • “Need info about loan”
  • “Solar loan transfer paperworks”

Request for Information Question:

  • “Find out pay off”
  • “Request paper documents”
  • “To get information about my loan that was for solar panels.”

Account Question:

  • “Balance on solar account”
  • “To get access to my account online”
  • “Can't Login On Account”

Employment Question:

  • “Pay off”
  • “Payoff amount Total”
  • “Payoff amount”

Return/ Replace Question:

  • “Change auto pay information”

Shipping and Delivery Question:

  • “Did not receive a copy of loan agreement”

Other Question:

  • “Sobre mi sistema solar”
  • “Contractors not full filling agreements”
  • “Needed statement”

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