Contact GoodLeap Customer Service
GoodLeap Phone Numbers and Emails
Toll-Free Number:
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(844) 562-6725
Customer Service:
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(916) 290-9999
Legal:
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(916) 772-9048 ext 1748
GoodLeap Emails:
GoodLeap Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GoodLeap Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GoodLeap is 8445626725. 67% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as GoodLeap may ask you for the following information to identify you as a customer: address, first and last name or social security number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GoodLeap Customer Service is rated at 2.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GoodLeap is 8445626725. 67% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as GoodLeap may ask you for the following information to identify you as a customer: address, first and last name or social security number.
People call GoodLeap mainly because of product/ service, request for information, payments and charges.
100% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact GoodLeap is closingcertificates@goodleap.com. 89% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
GoodLeap Website:
GoodLeap Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 6:00pm PST
Saturday: 9:00am - 1:00pm PST
How Good is GoodLeap's Customer Service?
Summary of GoodLeap Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GoodLeap?
Payments and Charges Question:
- “Signed up for automatic payment, but received a statement in the mail”
- “Make payment”
- “My Bill”
Product/ Service Question:
- “My loan”
- “Need info about loan”
- “Solar loan transfer paperworks”
Request for Information Question:
- “Find out pay off”
- “Request paper documents”
- “To get information about my loan that was for solar panels.”
Account Question:
- “Balance on solar account”
- “To get access to my account online”
- “Can't Login On Account”
Employment Question:
- “Pay off”
- “Payoff amount Total”
- “Payoff amount”
Return/ Replace Question:
- “Change auto pay information”
Shipping and Delivery Question:
- “Did not receive a copy of loan agreement”
Other Question:
- “Sobre mi sistema solar”
- “Contractors not full filling agreements”
- “Needed statement”
Compare GoodLeap To
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