Skip to content

Contact Goodgame Studios Customer Service

How to Reach a Person at Goodgame Studios

Verified Contact Information

Customer Service:

  • +49 408 519 2490
Send Message

Goodgame Studios Emails:

General Info
Legal
CCPA Inquiries

Goodgame Studios Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Goodgame Studios Phone Number
+49 408 519 2490
Most Popular Goodgame Studios Email Address
info@goodgamestudios.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
60% phone, 40% email
Common Reasons for Contact
Account, refund, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

Goodgame Studios Website:

Goodgame Studios Help Center:

Corporate Office Address:

Altigi GmbH
Theodorstr. 42-90, Haus 9
Hamburg, Hamburg 22761
Germany

Other Info (opening hours):

Mailing Address:

Data Protection Officer

Deloitte AB

Rehnsgatan 11

113 79 Stockholm,

Sweden

More contact details

Fax:

+49 040 219880-200

Summary of Goodgame Studios Customer Service Calls

12 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Goodgame Studios?

Account Question:

  • “Suspended account”
  • “My account was wrongly suspended”
  • “Suspended account help”

Refund Question:

  • “I want to get a refund of my money that I had just put in there before my account got suspended for some reason”

Product/ Service Question:

  • “My son accidentally ordered in game currency on my debit card instead of his. I tried to refund through Google play and he then sent me the money for it to be easier and so I reached out to Google to try to stop the refund. Account is still banned”

Shipping and Delivery Question:

  • “Didn't receive gold in game”

Other Question:

  • “Remboursement”
  • “Call regarding some important issues”
  • “Empire four kingdoms”

Compare Goodgame Studios Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Goodgame Studios? What happened? What can we help you with?
Submit review Don't show this popup