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Contact Goldwell Customer Service

How to Reach a Person at Goldwell

Verified Contact Information

Toll-Free Number:

  • 1-800-333-2442
Call Now

Goldwell Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Goldwell Phone Number
1 (800) 333-2442
Average Calls duration
1 minute
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Staff and request for information
View full overview

How to Contact Goldwell?

The Goldwell customer service phone number is (800) 333-2442. This is the toll-free number to reach the US location. Customers can contact the company by phone to ask questions about the professional hair products for styling, coloring, and care. The team can also provide information on available education programs and academies in New York, London, Toronto, and other cities worldwide. Legal experts who need to contact the company regarding legal inquiries should call (888) 914-9661. The Goldwell legal team can assist not only with privacy issues but also with other legal questions.

There is no Goldwell email address, but you can submit a question or a comment via the contact form on the company website. Both individual customers and professionals can use this form to get in touch with the company. The form is very easy to complete, and it doesn’t take much time to fill it out. If you need quick assistance, the best way to contact the company would be by phone.

The Goldwell website doesn’t provide any information about their customer service hours. Consumer assistance should be provided during normal business hours. Operation hours in different locations may vary. For example, Goldwell's support availability in the USA and Italy may differ. If you seek information about the schedule in an individual salon authorized to use Goldwell products, contact the location directly.

For customers’ convenience, it’s possible to send messages via the Goldwell website. To use this option, you need to scroll down the page and click on the “Contact Us” button. After that, provide your full name, email address and phone number, the subject of your message, and describe the issue. After you submit the inquiry, a consumer relations agent will contact you as soon as possible.

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Contact Information

Goldwell Website:

Goldwell Help Center:

Corporate Office Address:

Kao USA Inc.
2535 Spring Grove Avenue
Cincinnati, Ohio 45214
United States

Other Info (opening hours):

Hours:

Monday: 9:00am - 5:00pm

Tuesday - Friday: 9:00am - 6:00pm

More contact details

Why Customers Call Goldwell?

Top Reasons of Customers Calls

  • Staff 33%
  • Request for Information 33%
  • Customer Inquiries & Issues 33%

Staff

33%
  • "Customer service"

Request for Information

33%
  • "Need help with color"

Customer Inquiries & Issues

33%
  • "Was wondering about your processing lotion if it has been discontinued"

Compare Goldwell Customer Service To

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Frequently Asked Questions

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