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Contact Golden One Credit Union Customer Service

Golden One Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (877) 465-3361
Call customer service
Send Message

Customer Service:

  • (800) 917-9000
    Home Loans
  • (844) 670-9545
    Loss Mitigation
  • (877) 723-3010
    Member Care / Hardship Assistance
  • (916) 732-2900

Emergency/ Hotline:

  • (800) 847-2911
    Emergency Credit Card Replacement

Technical Support:

  • (888) 999-0126 ext 5

Golden One Credit Union Emails:

Customer Service
Member Service Contact Center
Report Fraud
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How to Contact Golden One Credit Union?

Most Popular Number:

(877) 465-3361
Total calls: 43 Issue resolved: 1 Last call: Jul 7, 2024
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PissedConsumer Reporter

Golden One Credit Union customer service phone number is 877 465 3361. The telephone number is toll-free. Use it to get information about different services and offers of the company. In case of fraudulent or suspicious activity, call the support number 877 465 3361 to report it. To reach technical support, use the line 888 999 0126.
In case of loss mitigation, use the Golden One Credit Union phone number 844 670 9545. To clear issues related to the home loans, call 800 917 9000. The customer care department operates the line 877 723 3010. During the conversation with specialists, you can ask direct questions, and clarify the conditions of membership and other circumstances.

Golden One Credit Union address is P.O. Box 15966 8945 Cal Center Dr. Sacramento, California 95852 United States. The corporate office places the key officers of the company. You can use the Golden One Credit Union headquarters address as a mailing to file claims, reports, and other documents.
The mailing address for new accounts and general inquiries is Golden 1 Credit Union P.O. Box 15966 Sacramento, CA 95852-0966. To get assistance in questions related to the credit card payments, send the request to the Golden 1 Credit Union P.O. Box 15318 Sacramento, CA 95851-0318. First mortgage payment information you can achieve at Golden 1 Credit Union P.O. Box 7168 Pasadena, CA 91109-7168. The Golden One Credit Union contact team will process the request in a few days and send you the response.

Golden One Credit Union hours are Monday through Friday from 7:30 a.m. to 6:00 p.m. PT. On weekends the Golden One Credit Union customer service on general inquiries is available from 9 a.m. to 5 p.m. PT. Support specialists in home loan issues are available Monday through Friday from 7 a.m. to 7 p.m. PT. On Saturdays from 9 a.m. to 5 p.m.

Golden One Credit Union Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Golden One Credit Union is 8774653361. 98% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Monday and Saturday. The average call time is 13 minutes.

  • People call Golden One Credit Union mainly because of cards, product/ service, payments and charges.

PissedConsumer Club

Contact Information

Golden One Credit Union Website:

Golden One Credit Union Help Center:

Corporate Office Address:

Golden 1 Credit Union
P.O. Box 15966 8945 Cal Center Dr
Sacramento, California 95852
United States

Golden One Credit Union Rating Based on 3 Reviews

Rating details

2.7
more details
Additional Fees
Website
Interest Rate
Reliability

Rating stats

Rating trend

Summary of Golden One Credit Union Customer Service Calls

45 TOTAL
CALLS
12:40 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Golden One Credit Union?

Payments and Charges Question:

  • “Need to make a payment”
  • “Suspect unauthorized charge”
  • “Disputed charges”

Cards Question:

  • “My card declined”
  • “Lost card”
  • “Card not working”

Request for Information Question:

  • “Checking”
  • “Question on my account”
  • “Routing information”

Product/ Service Question:

  • “Inquire for personal loans”
  • “Order a new ATM card”
  • “Loan”

Account Question:

  • “My money was taking out my account and i have no ideal why”
  • “Cant access my account”

Refund Question:

  • “Refund from T-Mobile hasn't been received”

Other Question:

  • “Refinance”
  • “Issue with Zelle”
  • “Fruad”

About

Summary

Golden One Credit Union began as a small financial boutique in Los Angeles back in early 30s. Nowadays, Golden One Credit Union is a full-scale credit union that accumulated $10 000000 000 in assets and serves the needs of more than 700 000 customers. Golden One Credit Union has about 80 brand offices across California and a number of ATMs across the country. The Union offers home loans, credit cards, low-interest personal loans, checking and savings accounts, etc. Online banking offerings by Golden One Credit Union allow users to access financial information round the clock and make easy and secure transactions etc.

Golden One Credit Union reviews and complaints

Golden One Credit Union is ranked 10 out of 199 in Cards category

Area Served

USA

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