West Berlin, New Jersey
100% full Not resolved

My Fiance and I attended a Bike Giveaway at the Golden Nugget casino (On the Deck) in Atlantic City, N.J. We Was having a Good time , Until my fiance needed to go to the Ladies Room . And then she was attacked in the ladies room from another Patron ( Biker ***) Security was Everywhere, except in the Ladies Room. She suffered Head Trauma, a Broken nose, Fear of going into a bathroom on her own Etc, .. Golden Nugget did NOTHING ... Security did NOTHING to Stop the Vigilante, ACPD also Did NOTHING to Stop the Vigilante... WHY GO TO THE GOLDEN NUGGET???... YOU WILL GET ATTACKED !!!! THERE IS NO SAFETY AT THE GOLDEN NUGGET!!!...

Golden Nugget told us they was going to submit a Claim, and then Months later, the Golden Nugget told my fiance that they was Not going to compensate Her for her Injuries... the Golden Nugget claimed that they tried to Reach Out to her. But, No one from the Golden Nugget contacted her after month`s of Suffering ,Pain, etc. Fear of going into a bathroom on her Own!!...

What is the Price of going to a Casino and Having a GOOD TIME ? Getting your Face BASHED IN ... Only at the Golden Nugget !!!.....

Review about: Golden Nugget Atlantic City.

I didn't like: Bad customer service.

Review #880385 is a subjective opinion of a user.

Value for money
Quality of Accommodation
Facilities and Services
Diversity of Products or Services
Billing Practices
Quality of Food
Exchange, Refund and Cancellation Policy
Customer service
Price Affordability
Reason of Review / Monetary Loss Poor customer service / $100
Preferred solution Full refund

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