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Contact GoHealth Customer Service

GoHealth Phone Numbers and Emails

Toll-Free Number:

  • (888) 322-7557
Call customer service
Send Message

Customer Service:

  • (855) 209-9844
    Licensed Insurance Agent

Headquarters:

  • (312) 386-8200

Press Information:

  • (312) 226-0027 ext 7770

GoHealth Emails:

Business Sales
Customer Service
Bratislava Office / Kosice Office, TeleCare Team
Investors/ Franchising
Media
Press Inquiries
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How to Contact GoHealth Customer Service?

Most Popular Number:

(888) 322-7557
Total calls: 14 Last call: Jan 27, 2025
author avatar
PissedConsumer Reporter

For the convenience of communication, GoHealth provides separate contacts for each case. If you need assistance or have questions regarding GoHealth's services, contact a TeleCare team at the following GoHealth phone number:1-877-694-3457. To speak to a licensed insurance agent, dial 1-855-792-0088, TTY 711. Need to discuss cooperation or other corporate-related issues with the company representative? Apply to the GoHealth headquarters at 1-312-386-8200.

If you prefer to communicate in writing with non-urgent inquiries, GoHealth provides several email addresses for different cases. To contact the customer care team, send a letter to customerservice@gohealth.com. Are you interested in investor relations? Email to ir@gohealth.com. To discuss partnership opportunities, use the following GoHealth contact: partnerships@gohealth.com. If you need to receive information about the company for the press as a journalist, apply to the appropriate department at pressinquiries@gohealth.com.

To use such essential communication format as sending correspondence or visiting the main office in person, write down the following GoHealth headquarters address: 222 West Merchandise Mart Plaza, Suite 1750Chicago, Illinois 60654, United States. In addition, the company has branch offices in Slovakia. If you are in Kosice, go to Hviezdoslavova 6, 040 01 Kosice, Slovakia. Are you in Bratislava? Go to Mlynské Nivy 5, 821 09 Bratislava, Slovakia.

GoHealth main phone line hours are Monday through Friday from 8 a.m. to 6 p.m. CT. However, check them on the official company website, as they may change over time. The business hours are usually indicated in the upper right corner. You can also call 1-877-694-3457 to confirm the actual schedule. If you prefer a written way of solving all issues, send a letter with the question regarding the GoHealth customer service schedule to customerservice@gohealth.com.

GoHealth Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call GoHealth is 8883227557. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday. The average call time is 18 seconds.

  • People call GoHealth mainly because of product/ service, staff and activation/ cancellation.

View full overview ›
PissedConsumer Club

Contact Information

GoHealth Website:

GoHealth Help Center:

Corporate Office Address:

Gohealth
222 West Merchandise Mart Plaza, Suite 1750
Chicago, Illinois 60654
United States

Other Info (opening hours):

Other Locations:

Mlynské Nivy 5,

821 09 Bratislava, Slovakia


Hviezdoslavova 6,

040 01 Kosice, Slovakia

More contact details

Fax:

(312) 986-2920

GoHealth Rating Based on 6 Reviews

Rating details

1.8
more details
Reliability
Product or Service Quality
Insurance Plans Acceptance
Price Affordability

Rating stats

Rating trend

Summary of GoHealth Customer Service Calls

19 TOTAL
CALLS
00:18 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GoHealth?

Product/ Service Question:

  • “Insurances”
  • “To get in touch with my health insurance agent”
  • “Cant find my policy”

Staff Question:

  • “Terrible service at a location”
  • “Maria at glen cove is super unprofessional and rude to patients”

Activation/ Cancellation Question:

  • “Cancelar la asguranza”

Request for Information Question:

  • “I need to talk to someone about my insurance”

Account Question:

  • “Review my account”

Shipping and Delivery Question:

  • “Go health location won't take customers inside after opening hours”

Website/ Application Question:

  • “To finish setting up my application”

Other Question:

  • “Find a better plan”
  • “Enroll in Medicare advantage plan”
  • “Is urgent that I get you in hold of my go Health agent my number is below his name is Holden Barlow”

About

Summary

Gohealth is a privately held company which specializes in health insurance solutions. The company was founded by Brandon Cruz and Clint Jones in 2001. Its headquarters is based in Chicago, Illinois, USA. There are individual, family, and group health insurance options. Gohealth offers Private Health marketplace platform for carriers, employers, associations, and brokers. Customers can request a free product demo. The company also provides medicare options and health savings accounts. Gohealth operates across the United States. It is possible to get a quote online in personal profile on the company website. The company has an affiliate program for partners. It accepts credit cards.

GoHealth reviews and complaints

GoHealth is ranked 229 out of 2239 in Insurance category

Compare GoHealth Customer Service To

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