0 comments
Not resolved

Dear Godaddy, I am writing this email after getting no solution from Godaddy Technical Team as well as Sales team making fool of Customer.I am briefing the Problem: On Sunday Morning(19th Mar, 2017), my server got hacked and somebody deleted all files through FTP and MySQL database was not deleted.

Then I called to godaddy support team to recover my data and your asked me that its a paid service and said- " we can recover the data till Saturday (18th March, 2017). I made the payment then and their. After that I got an email from godaddy, it will take 72 hours to recover the data. After two days, I got an email that the data is recovered.

But the real problem comes up now. When I logged in my Server, What I can see is : Godaddy recovered MySQL database, which was already their on my server. I am is this kind of service godaddy provides to customer. Godaddy charged me for giving me nothing and its been two days, I am trying to get the things done.

But none of the support team was understanding my problem and even I got a chance to get connect with Team Lead: Syed Akram. He assured me that he go through to that call recording (19th March, 2017) as well as he told me, that he will send me the confirmation email regarding he same. But I dint receive the same and when I called to take the follow up the same, that call agent said- Syed will definately get back to me. And when I asked, when he will get back to me.

Your agent said, I don't have any idea about it. I have more than 20 domains hosted over their and all are my customer, i just want a support from godaddy. Please recover the datas, which are present before 19th March, 2017. Please help me!

And at the time you reply me, please give me any diplomatic excuse, just try to be the point as our need is only back up of data's.

I hope you understand my situation.Looking for earliest support and revert.

Review about: Godaddy Web Hosting.

Review #1024605 is a subjective opinion of a user.

1.0
Reliability
Exchange, Refund and Cancellation Policy
Staff
PRODUCT OR SERVICE Godaddy Web Hosting
Reason of Review / Monetary Loss Problem with delivery / $10000
Preferred solution Let the company propose a solution

Had an Experience with Godaddy?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"A product expert will be with you soon. Position in *** is 1. Thank you for your patience. You are now chatting with 'Kyle' you - Hi Kyle, you - I'm looking to..." Read more
"I made a purchase back before November 2016 through an e store www.straightouttalove.com which uses the Shopify software. It was a simple shirt and total cost $44.94 on Order#3963. I..." Read more
"A product expert will be with you soon. Position in *** is 1. Thank you for your patience. You are now chatting with 'Kyle' you - Hi Kyle, you - I'm looking to..." Read more
"I've used Hostgator to host some of my personal websites. The longest ticket took more than a month to be answered by the second level support (the ticket was raised..." Read more
"HI, i purchased one wifi projector from Ali express, later i received the projector without wifi and when i complained they said either i need to return the same back..." Read more
"I order an fitness waterproof smart bluetooth band remote camera sleep monitor black color. And when i get my item and open it at LBC palompon, Leyte office, I found..." Read more
"Dear Alexandra (if it was truly you on the review you posted)... I'm sure that some of the bad reviews here are from people who were hoping to save some..." Read more
"I bought Liz Claiborne flex brown ankle boots and after wearing them 3 times they are falling apart...." Read more