Sale Creek, Tennessee
3 comments
100% full Not resolved

I contacted my CC card company last month because I had been charged for unrequested services totaling $141.I disputed it with the CC company and was immediately credited.

I was told Go Daddy would have to contact them and give a rebuttal. Go Daddy sent me an email telling me that the account had be cancelled and that they had refunded the $141. My website was gone that fast! All that work right out the door!

TODAY I FIND OUT THEY HAVE RE-BILLED MY CC AGAIN! There's got to be something more we can do other than complain on here! There needs to be a Class Action suit started. But I do not know where to begin!

I'm so furious right now.My screen shot from last month clearly shows no auto renew on my account!

Review about: Charged For Unrequested Services.

I didn't like: Questionable ethics.

Review #904707 is a subjective opinion of a user.

1.4
Privacy and Data Security
Price Affordability
Customer service
Reliability
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Value for money
Usability
Website
Diversity of Products or Services
Staff
PRODUCT OR SERVICE Godaddy Account
Reason of Review / Monetary Loss Problems with payment / $141
Preferred solution Full refund

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Anonymous
Lupton City, Tennessee, United States #1201886
Additional information.
Email I received from Go Daddy.
GoDaddy
24/7 Support: +1 (480) 505-8855
Debra Babcock — Customer Number: 105975711
Payment has been canceled for order 986029507 The issuing bank has revoked payment for order 986029507. As a result, the services indicated on the order have been either discontinued or suspended. Please contact our Billing Department at +1 (480) 505-8855 to arrange alternate payment for this transaction.* If you choose not to restore services immediately, it is possible you will not be able to recover them later.
Nick
to Anonymous Port Elizabeth, Eastern Cape, South Africa #1202113
Same has happened to me - $120 for the renewal of a single domain. Twice what it cost to get the domain in the first place. And to my knowledge renewal was not turned on.
Anonymous
to Nick Lupton City, Tennessee, United States #1204466
They are crooks!

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