2155 E GoDaddy Way, Tempe, AZ 85284, USA
0 comments
Not resolved

I purchased a website domain from go daddy and a website builder trial after 30 days I decided not to continue the website builder and go daddy turned my website off.Despite the fact the site clearly advertises a $6.99 per month annual renewal and a $9.99 renewal I was not given that option my website was suspended and I was told the only way it would be turned back on is if I paid a higher annual rate.

A rep named Matt kept me on hold for nearly an hour telling me they would get the website working then came back and said I would have to pay the higher amount or my website could not be reactivated. I advised I would like to speak to a supervisor and was denied the opportunity, I asked if he was working without supervision.

He said no, I advised him I would like a supervisor he put me on hold for another 10 minutes and the line dropped.I would like the same option that every other consumer gets on their website to pay monthly.

I didn't like: Price lies deceptive advertising.

Review #1007780 is a subjective opinion of a user.

1.0
Staff
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Website
Customer service
Reliability
Usability
Value for money
PRODUCT OR SERVICE
Godaddy Domain Service
Reason of Review / Monetary Loss Poor customer service / $119
Preferred solution Price reduction

Had an Experience with Godaddy?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"This is my story on how Go Daddy scammed/fraud me. The one thing that's not in this is that i got a $347.10 ticket from the police over the whole thing..." Read more
"A product expert will be with you soon. Position in *** is 1. Thank you for your patience. You are now chatting with 'Kyle' you - Hi Kyle, you - I'm looking to..." Read more
"I've used Hostgator to host some of my personal websites. The longest ticket took more than a month to be answered by the second level support (the ticket was raised..." Read more
"shopify.com is a SCAM shopify.com is a scam company. They fraudulently charge your credit card and they cancel peoples shopify accounts randomly. Do NOT use them if you plan to..." Read more
"We bought a mattress without being told that it's a floor model and now that I found two huge slits on the memory foam, they are telling me that they..." Read more
"The Promocodeclub.com is India's No.1 coupon websites that provides exclusively fresh coupons, discount code, gift vouchers. This website is introducing a page i.e "deal-of-the-day". On this page customers will find..." Read more
"We are Providers of all types of BG and SBLC with the best workable procedures. Our BG/SBLC ranges from MT799, MT760,(Both two way confirmation), MT103/23, MT103 (Both can be one..." Read more
"I ordered a LED headlamp as per their ad sent to my email. It showed the headlamp and two proprietary batteries, a charger and a cable. All they shipped was..." Read more