2155 E GoDaddy Way, Tempe, AZ 85284, USA
Not resolved

I purchased a website domain from go daddy and a website builder trial after 30 days I decided not to continue the website builder and go daddy turned my website off.Despite the fact the site clearly advertises a $6.99 per month annual renewal and a $9.99 renewal I was not given that option my website was suspended and I was told the only way it would be turned back on is if I paid a higher annual rate.

A rep named Matt kept me on hold for nearly an hour telling me they would get the website working then came back and said I would have to pay the higher amount or my website could not be reactivated. I advised I would like to speak to a supervisor and was denied the opportunity, I asked if he was working without supervision.

He said no, I advised him I would like a supervisor he put me on hold for another 10 minutes and the line dropped.I would like the same option that every other consumer gets on their website to pay monthly.

I didn't like: Price lies deceptive advertising.

Review #1007780 is a subjective opinion of a user.

Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Customer service
Value for money
Godaddy Domain Service
Reason of Review / Monetary Loss Poor customer service / $119
Preferred solution Price reduction

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