Contact GoCardless Customer Service

The GoCardless email to contact the support team is help@gocardless.com. You can send your questions, concerns, and requests to this address, and the customer care agent will get in touch with you to provide information or offer ways to resolve the issue as soon as they study your case. Alternatively, you can email your inquiry, complaint, or suggestion to GoCardless customer service using the corresponding online form on the official website. You can find the contact form for general inquiries on the company’s Contact Us page. Fill it out with the required information and details of your issue, and click Submit. To reach the Media Relations Department, write to press@gocardless.com.

The GoCardless headquarters mailing address is GoCardless Ltd., 333 Bush St, 4th Floor, San Francisco, California 94104, United States. You can send official correspondence and documentation to this office. The customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this GoCardless address. You can discuss payment-related inquiries with the support agents by mail as well. If you have questions regarding the Privacy Policy or Data Protection, mail them to the Data Protection Officer at the corporate office. Customers from the UK can contact the company’s representatives at GoCardless Ltd., 65 Goswell Road, London, EC1V 7EN, United Kingdom.

The GoCardless office hours are Monday to Friday from 9 a.m. to 6 p.m. PST. You can call the company’s customer support helpline for information and assistance within these hours. If you prefer online communication, you can discuss your inquiry with the live chat operator within the GoCardless hours. Alternatively, you can send a direct message via social media, and the customer care advisor will usually respond within several business hours. You can also use the company’s virtual assistant on the official website 24/7 should you require help after hours. If your inquiry is not time-sensitive, send a message to the Help Center by email or using the online form.

You can visit the GoCardless website whenever you need to get in touch with customer service. Scroll the homepage down to the Help and Resources section and select the Customer Hub option. Click the chat icon in the bottom right corner and choose the topic to start the conversation with the virtual assistant. The chatbot will answer simple questions, help troubleshoot your issue, or connect you with the live operator.
Alternatively, you can click the Contact Support button to reach the company’s representatives by completing the request form. To file a complaint, choose the Complaints option in the Support section and follow the prompts.