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Contact GoCardless Customer Service

How to Reach a Person at GoCardless

Verified Contact Information

Customer Service:

  • +44 207 183 8674

Sales/ Reservations:

  • 1-628-241-0044
  • 1-415-523-2279
Send Message

GoCardless Emails:

Customer Service
Media
Press Inquiries

GoCardless Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular GoCardless Phone Number
+44 207 183 8674
Most Popular GoCardless Email Address
help@gocardless.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
46% phone, 54% email
Common Reasons for Contact
Account, refund, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact GoCardless Customer Service?

How to Contact GoCardless Customer Service?

The GoCardless phone number for customer service inquiries is +44-207-183-8674. You can call this helpline for general information about the company and its services. The professional customer care advisor will answer your questions about fees and payments, explain the details and benefits of their services, and help you solve your account-related issues. If you have difficulties accessing or navigating the website, use this number to report the problem and request assistance. You can also file a complaint or share your suggestions with the Help Center representatives using the mentioned phone line. Customers from the USA can reach GoCardless support at 1-628-241-0044. The Sales Department is available at 1-415-523-2279.

The GoCardless email to contact the support team is help@gocardless.com. You can send your questions, concerns, and requests to this address, and the customer care agent will get in touch with you to provide information or offer ways to resolve the issue as soon as they study your case. Alternatively, you can email your inquiry, complaint, or suggestion to GoCardless customer service using the corresponding online form on the official website. You can find the contact form for general inquiries on the company’s Contact Us page. Fill it out with the required information and details of your issue, and click Submit. To reach the Media Relations Department, write to press@gocardless.com.

The GoCardless headquarters mailing address is GoCardless Ltd., 333 Bush St, 4th Floor, San Francisco, California 94104, United States. You can send official correspondence and documentation to this office. The customer service team is also ready to handle consumers’ concerns, complaints, and suggestions sent to this GoCardless address. You can discuss payment-related inquiries with the support agents by mail as well. If you have questions regarding the Privacy Policy or Data Protection, mail them to the Data Protection Officer at the corporate office. Customers from the UK can contact the company’s representatives at GoCardless Ltd., 65 Goswell Road, London, EC1V 7EN, United Kingdom.

The GoCardless office hours are Monday to Friday from 9 a.m. to 6 p.m. PST. You can call the company’s customer support helpline for information and assistance within these hours. If you prefer online communication, you can discuss your inquiry with the live chat operator within the GoCardless hours. Alternatively, you can send a direct message via social media, and the customer care advisor will usually respond within several business hours. You can also use the company’s virtual assistant on the official website 24/7 should you require help after hours. If your inquiry is not time-sensitive, send a message to the Help Center by email or using the online form.

You can visit the GoCardless website whenever you need to get in touch with customer service. Scroll the homepage down to the Help and Resources section and select the Customer Hub option. Click the chat icon in the bottom right corner and choose the topic to start the conversation with the virtual assistant. The chatbot will answer simple questions, help troubleshoot your issue, or connect you with the live operator.
Alternatively, you can click the Contact Support button to reach the company’s representatives by completing the request form. To file a complaint, choose the Complaints option in the Support section and follow the prompts.

PissedConsumer Club

Contact Information

GoCardless Website:

GoCardless Help Center:

Corporate Office Address:

GoCardless Ltd.
333 Bush St 4th Floor
San Francisco, California 94104
United States

Summary of GoCardless Customer Service Calls

6 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GoCardless?

Account Question:

  • “Unlock your gift card”
  • “Report of hacking and misuse of bank information and invalid bank transaction and request to cancel the transfer transaction from the card secretary to the Harrington company account.”

Request for Information Question:

  • “Want to ask about my unknown subscriptions”

Refund Question:

  • “Query on refund”

Product/ Service Question:

  • “Direct debt error”

Payments and Charges Question:

  • “Payment taken”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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