Customers can call one of the three published Goal Zero phone numbers for different purposes. The company's customer service phone number, 1-888-794-6250, is published to contact the support team for general information and queries. This helpline can also be used to register complaints if unsatisfied with the experience. Another number, 1-866-858-4574, is dedicated to texting Goal Zero support. . To contact the sales and reservations department, the Goal Zero customer service phone number is 1-801-553-3654. You can get help with technical issues, phone orders, product support, warranty, and more using one of the numbers.
Four emails are available to contact Goal Zero customer service. Customers with privacy requests or queries can write to chiefprivacyofficer@goalzero.com. The email address administrator@goalzero.com is published to get general technical assistance from the customer care team. Two email addresses manage the concerns related to the sales department. For international sales issues and inquiries, submit a request to intlsales@goalzero.com. Customers in the United States can share their concerns at ussales@goalzero.com. After reviewing the problems stated in the email, the company agent will respond within a couple of working days.
The hours to contact Goal Zero support online are between 9:00 AM and 5:00 PM MT, Monday through Friday. You can contact the company's customer service team by visiting the showroom. The working hours are from 9 AM to 5 PM MST, Monday through Thursday. The showroom at 12388 South 265 West, Draper, UT, 84020, is closed on Fridays. To initiate a live chat with the Goal Zero tech support, the business hours are between 9 AM and 5 PM MT. There are varying hours to pick up orders. From Monday to Thursday, customers can contact the company's support team between 7:30 AM and 4:30 PM. On Fridays, the hours range from 7:30 AM to 11:00 AM.
Open the company's website and click Contact Us to connect to the Goal Zero customer service team using different methods. On the page, you will find the company's phone numbers, email address, office address, and an alternative to fill out the form. When completing the form to contact the Goal Zero support team, state the reason for contacting. It could be technical concerns, pre- or post-purchase product inquiries, warranty inquiries, tracking issues, website issues, etc. You can also review the frequently asked questions or join the company's community for additional information and support.
