To contact Go X customer service you can call (415) 524-0638 or (857) 277-9757. The agent answering your call will assist you with general information and FAQs. For specific issues or more detailed information, the agent will transfer your call to someone who will assist you. Customer service always tries to resolve any problems and concerns as soon as possible. If you are unable to speak to the support team via phone, there is an option to contact the agent via other ways.
Many people prefer putting their issues in writing rather than discussing it on the phone. The most commonly used email address to contact the Go X customer service team is hello@goxapp.com. There is a second email address to forward your queries and concerns and it is we@goxapp.com. Use the Go X email addresses and send your emails to any of the two published addresses. Customer service will review your email and respond within 2 to 3 working days. Alternatively, you can mail a detailed letter to the corporate office. The company’s address is Cheetah X Inc., 1 Bluxome St, Suite 303, San Francisco, California 94107, United States.
You can contact customer service online, by using the Go X website. Go to the website and click on “Contact Us”. A contact request form appears on your screen. You’ll find details about ways to contact the support team online on the page. You can also fill out the form and submit it. Ensure that your contact details are correctly filled on the form. This is to make sure that one of the Go X customer service representatives can easily contact you with one or more than one solutions. Also, it is recommended to not submit more than one form for the same purpose.