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Contact GO Outdoors Customer Service

GO Outdoors Phone Numbers and Emails

Customer Service:

  • +44 330 008 1555

Sales/ Reservations:

  • +44 344 387 6767
    Corporate and Group
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GO Outdoors Emails:

Customer Service
Legal
Privacy Inquiries
Media
Press Inquiries
Sales/ Reservations
Corporate and Group
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How to Contact GO Outdoors?

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PissedConsumer Reporter
How to Contact GO Outdoors?

Go Outdoors phone number is +44 330 008 1555. Call this number to get in touch with the customer support department and get assistance. If you seek to reach out to the sales team, please call +44 344 387 6767. This is the phone number for addressing corporate and group sales requests.
On Monday and Wednesday Go Outdoors customer care team has the highest volume of calls. Thus, consider calling on other days to save your time.

Go Outdoors email for consumer inquiries is enquiries@gooutdoors.co.uk. The sales department can be reached at go-groupsales@jdplc.com, and you can drop a line at this address to discuss group and corporate inquiries.
If you are a member of the media who needs to address a press inquiry, shoot a note at gooutdoorspress@jdplc.com.

Go Outdoors headquarters is located in Bury, Lancashire. Go Outdoors address for contacting the company offline is Go Outdoors Retail Ltd., Edinburgh House, Hollinsbrook Way, Pilsworth, Bury, Lancashire BL9 8RR, United Kingdom. If your issue is urgent, it’s better to call or send an email.

Go Outdoors hours of operation vary depending on the location. To get information about the schedule in a certain store location, follow the “Find a Store” link at the top of the page. Also, don’t forget that during the holidays usual operation hours can change.

Go Outdoors website has a convenient online inquiry form. If you want to submit a message via the company website, scroll down the main page and click the “Customer Service” button. Afterward, fill out an online form by providing your full name, email address, order number, product number, and the reason for your inquiry, and describe the question in detail. One of the support agents will be in touch with you to help.

GO Outdoors Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    39% phone 61% email
  • The best email to contact GO Outdoors is enquiries@gooutdoors.co.uk. 97% of customers use this email address to address their issues and concerns.

  • The best phone number to call GO Outdoors is 443300081555. 91% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Saturday, while the shortest are on Sunday.

View full overview ›
PissedConsumer Club

Contact Information

GO Outdoors Website:

GO Outdoors Help Center:

Corporate Office Address:

Go Outdoors Retail Ltd.
Edinburgh House, Hollinsbrook Way, Pilsworth
Bury, Lancashire BL9 8RR
United Kingdom

GO Outdoors Rating Based on 9 Reviews

Rating details

2.7
more details
Exchange, Refund and Cancellation Policy
Warranty
Value for money
Website

Rating stats

Rating trend

Summary of GO Outdoors Customer Service Calls

22 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GO Outdoors?

Shipping and Delivery Question:

  • “Missing parcel”
  • “My item that I ordered has still not arrived”
  • “Delivery or refund”

Product/ Service Question:

  • “Faulty product”
  • “Urgent . Major customer complaint”
  • “Purchase”

Request for Information Question:

  • “Web sit help”
  • “I like to know when is my members card expires”

Return/ Replace Question:

  • “Exchange”
  • “Need to return something and reserve another item”

Cards Question:

  • “Loyalty card does not works”
  • “Stolen gift card”

Account Question:

  • “Membership number not recognised on website”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Order cancelled”

Payments and Charges Question:

  • “Haven't recieved our discount card.”

Other Question:

  • “Bought riding boots but they are different sìzes”
  • “Stop sending catalogues”
  • “Stock”

Compare GO Outdoors Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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