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Contact GO Outdoors Customer Service

How to Reach a Person at GO Outdoors

Verified Contact Information

Customer Service:

  • +44 330 008 1555

Sales/ Reservations:

  • +44 344 387 6767
    Corporate and Group
Send Message

Customer Service:

enquiries@gooutdoors.co.uk

Legal:

privacy.support@jdplc.com
Privacy Inquiries

Media:

gooutdoorspress@jdplc.com
Press Inquiries

Sales/ Reservations:

go-groupsales@jdplc.com
Corporate and Group

GO Outdoors Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular GO Outdoors Phone Number
+44 330 008 1555
Most Popular GO Outdoors Email Address
enquiries@gooutdoors.co.uk
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
43% phone, 57% email
Common Reasons for Contact
Return/ replace, request for information, shipping and delivery
View full overview

How to Contact GO Outdoors?

Go Outdoors phone number is +44 330 008 1555. Call this number to get in touch with the customer support department and get assistance. If you seek to reach out to the sales team, please call +44 344 387 6767. This is the phone number for addressing corporate and group sales requests.
On Monday and Wednesday Go Outdoors customer care team has the highest volume of calls. Thus, consider calling on other days to save your time.

Go Outdoors email for consumer inquiries is enquiries@gooutdoors.co.uk. The sales department can be reached at go-groupsales@jdplc.com, and you can drop a line at this address to discuss group and corporate inquiries.
If you are a member of the media who needs to address a press inquiry, shoot a note at gooutdoorspress@jdplc.com.

Go Outdoors headquarters is located in Bury, Lancashire. Go Outdoors address for contacting the company offline is Go Outdoors Retail Ltd., Edinburgh House, Hollinsbrook Way, Pilsworth, Bury, Lancashire BL9 8RR, United Kingdom. If your issue is urgent, it’s better to call or send an email.

Go Outdoors hours of operation vary depending on the location. To get information about the schedule in a certain store location, follow the “Find a Store” link at the top of the page. Also, don’t forget that during the holidays usual operation hours can change.

Go Outdoors website has a convenient online inquiry form. If you want to submit a message via the company website, scroll down the main page and click the “Customer Service” button. Afterward, fill out an online form by providing your full name, email address, order number, product number, and the reason for your inquiry, and describe the question in detail. One of the support agents will be in touch with you to help.

PissedConsumer Club

Contact Information

GO Outdoors Website:

GO Outdoors Help Center:

Corporate Office Address:

Go Outdoors Retail Ltd.
Edinburgh House, Hollinsbrook Way, Pilsworth
Bury, Bury BL9 8RR
United Kingdom

Why Customers Call GO Outdoors?

Top Reasons of Customers Calls

  • Shipping and Delivery 19%
  • Return/ Replace 15%
  • Product/ Service 12%
  • Request for Information 12%
  • Customer Inquiries & Issues 12%
  • Payments and Charges 8%
  • Account 8%
  • Cards 8%
  • Activation/ Cancellation 4%
  • Refund 4%

Shipping and Delivery

19%
  • "Missing item"
  • "Missing parcel"
  • "Bought riding boots but they are different sìzes"

Return/ Replace

15%
  • "Return of item"
  • "Trace returned item"
  • "Exchange"

Product/ Service

12%
  • "Faulty product"
  • "Urgent . Major customer complaint"
  • "Purchase"

Request for Information

12%
  • "Sales enquiry"
  • "Web sit help"
  • "I like to know when is my members card expires"

Customer Inquiries & Issues

12%
  • "Online item not turned up"
  • "Stop sending catalogues"
  • "Stock"

Payments and Charges

8%
  • "Lost wallet"
  • "Haven't recieved our discount card."

Account

8%
  • "Bought club membership in store but is not available online"
  • "Membership number not recognised on website"

Cards

8%
  • "Loyalty card does not works"
  • "Stolen gift card"

Activation/ Cancellation

4%
  • "Order cancelled"

Refund

4%
  • "Refund"

Compare GO Outdoors Customer Service To

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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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