Go Bros Couch Company - Sold faulty product not matching item description. Scratched my wall up at delivery
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Original review updated by user Dec 15, 2022
This company sold me a couch full of tears and rips. Did not allow us to inspect or reject before delivery.
The owner himself is refusing to take his falsely advertised product back. Couch is filthy, has giant rips, its deflated and smells so bad like DOG! It is heavily purfumed to cover the bad smells. Owner himself was laughing on phone and refusing to provide proper customer service for his defective product.
They will sell you junk and do not care to resolve matters. Doesnt matter how nice you start out.
They give you the run around about solutions. This company takes advantage of its customers trusts I have reported this business with all of its different names and pages.
User's recommendation: DO NOT BUY!
Monetary Loss: $800.
Preferred solution: Full refund.
Go Bros Couch Company Pros: Deliver fast.
Go Bros Couch Company Cons: Item not matching description item damaged damage to home, Refusal to remove and refund, Gives run around for hours on end, Calls on phone over and over to harass you.
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