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GMass Phone Numbers and Emails

Customer Service Number:

  • (415) 300-0654
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GMass Emails:

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How to Contact GMass?

Most Popular Number:

(415) 300-0654
Total calls: 13 Issue resolved: 1 Last call: Oct 4, 2023
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PissedConsumer Reporter

The company has published a helpline, 1-937-838-0354, to contact GMass support for inquiries and assistance. That is the only active contact number for consulting company agents by phone. People with general issues and concerns can dial it during business hours for an efficient response. Those reluctant to share their issues by phone can visit the company headquarters, GMass, Inc., at 401 N Wabash Ave., Unit 63E, Chicago, Illinois 60611, United States, to express those to the business agent and find solutions.
Connecting with the agent via the GMass account is also an option. To benefit from that, access your registered account on the company website using your GMass login credentials and head to the Support Center. That would help you get answers to concerns regarding account management, pricing, subscription, troubleshooting, and how-tos through a list of commonly asked questions. Individuals can also use the company website to contact the support team for information and assistance.

Four email addresses are available to contact the company agent for queries and concerns. The GMass contact email affiliate@gmass.co is published to discuss issues regarding affiliates with the respective agent. People with GDPR inquiries can write to datadeletion@wordzen.com during business hours. To report a security incident, use the GMass email incident@wordzen.com to contact the relevant department for assistance. People seeking help with general issues and concerns can use the email address support@gmass.zendesk.com to request help from the customer care team. After reviewing their request, the company agent will respond with a solution within office hours.

There is no application available for customers to use right now. However, the company has provided several alternatives to using the GMass app. These include the published helplines, emails, office addresses, and online means to contact. Individuals needing help with general issues and concerns can also visit the company website and benefit from the information featured on it. Those seeking efficient assistance from GMass support can select the most feasible method to contact between business hours.

GMass Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    68% phone 32% email
  • The best phone number to call GMass is 4153000654.

  • The longest wait times are on Thursday and Sunday, while the shortest are on Saturday and Tuesday. The average call time is 1 minute.

  • People call GMass mainly because of activation/ cancellation, account and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

GMass Website:

GMass Help Center:

Corporate Office Address:

GMass, Inc.
401 N Wabash Ave., Unit 63E
Chicago, Illinois 60611
United States

GMass Rating Based on 2 Reviews

Rating details

1.0
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Price Affordability
Value for money
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Rating trend

Summary of GMass Customer Service Calls

13 TOTAL
CALLS
00:50 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GMass?

Activation/ Cancellation Question:

  • “I ran an email test and the option to unsubscribe did not appear on the receiving end”
  • “Cancel subscription on an email that has been disabled”
  • “Cancel”

Request for Information Question:

  • “Need help on subscription”

Account Question:

  • “I want remove gmaas from my email”

Cards Question:

  • “Someone from your company has taken $100.00 off of my cash app card illegally Because I don't know anything about this company neither did I sign up for anything I am getting my attorney and the legal authorities involved if y'all don't put my money”

Product/ Service Question:

  • “GMASS NOT WORKING”

Other Question:

  • “First time user. Like but am VERY CONFUSED!”
  • “Cannot send emails”
  • “Can't remove it”

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