Contact GLOSSLAB Customer Service

You can use the most relevant among the three published emails to reach the department of your concern. GLOSSLAB customer service addresses general issues and inquiries via cxsupport@glosslab.com. To contact the department for events or guest relations, please use events@glosslab.com to submit your queries and concerns. Those requesting specific details about the company's policies can write to info@glosslab.com. The GLOSSLAB contact emails are suitable for non-urgent issues due to their relatively delayed response times. However, if the matter is too complex to resolve via online means, it is more feasible to send a letter to the company headquarters at 27 W. 20th St., New York, 10011, United States.

The GLOSSLAB customer service team is available seven days a week at different times. From Monday to Friday, the company offices open at 8:00 AM and close at 8:00 PM. GLOSSLAB hours of operation on Saturday are from 9:00 AM to 7:00 PM. On Sunday, consult the agents between 10:00 AM and 6:00 PM for quick assistance. While an in-person consultation may not be an option outside working hours, users can email their concerns or send a message at any time and expect a response within the specified timeframe.

The company's official website offers several options for consulting its agents for various purposes. There is a GLOSSLAB customer service helpline and email available for direct consultation with specific salons. Clients can use these options to inquire about membership, service information, gift cards, franchising, and career-related matters. Those who want to stay updated on the company's events, products, and latest launches can join its TikTok and Instagram communities.