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Contact Glooko Customer Service

How to Reach a Person at Glooko

Verified Contact Information

Toll-Free Number:

  • 1-800-206-6601
    US/Canada
Call Now
Send Message

Customer Service:

  • 1-650-720-5310
    US/Canada (SMS/Text Support)
  • +4 631 762 0888
    Other Countries

Legal:

  • 1-888-738-3646
    DMCA Inquiries

Complaints/ Feedback:

feedback@glooko.com
Product Suggestion (US/Canada)

Customer Service:

api@glooko.com
Api
help@glooko.com
Other Countries
security@glooko.com
Security Issues
support@glooko.com
US/Canada

Legal:

legal@glooko.com
DMCA Inquiries
privacy@glooko.com
Privacy Inquiries

Media:

pr@glooko.com
PR Inquiries

Glooko Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Glooko Phone Number
1 (800) 206-6601
Average Calls duration
13 minutes
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Account
View full overview

How to Contact Glooko?

Customers in the United States and Canada can contact Glooko's support by calling the toll-free helpline at (800) 206-6601. For SMS or text support, (650) 720-5310 is the number available for clients in the countries mentioned above. Consumers from other parts of the world can consult the company's representatives at +4 (631) 762-0888 for information and help. Lastly, for legal or DMCA inquiries, (888) 738-3646 is the Glooko phone number to reach the relevant agent during working hours.

There are seven emails to contact Glooko customer service. However, they are specific to different departments and must be used accordingly. Consumers with API and EHR questions can write to api@glooko.com. For media-related inquiries, please contact the relevant agent at pr@glooko.com. Those seeking to report security concerns or ask relevant questions can email security@glooko.com. Glooko's contact email, feedback@glooko.com, is available for product suggestions. To request assistance with a query or concern, use help@glooko.com and support@glooko.com for consultation. Finally, if you need help with DMCA inquiries, email your request to legal@glooko.com and expect a response within several hours or a day.

Customers can seek effective solutions to complex and sensitive issues by visiting the Glooko headquarters at 579 University Ave., Palo Alto, California 94301, United States. However, it requires them to make an appointment in the relevant department over the phone beforehand. Consumers who find it inconvenient to visit the corporate office can consider relaying their concerns via written correspondence to the Glooko address. That is also a secure method and will ensure the best possible solution to their problem.

Glooko support responds to user requests between 8:00 AM and 8:00 PM ET, Monday through Friday. Therefore, it is recommended to reach out during these hours, especially if you need immediate help. For assistance outside working hours, several options are available, including emailing and accessing self-help resources.

To connect with company representatives for demonstrations, general questions, or partnership inquiries, complete the online form on the Glooko website. That will require you to specify the category of your question, your role, and your status. Users must also provide their full name, work email address, company name, country, phone number, and a brief description of their concern to receive better assistance. However, Glooko's contact form might not ensure a prompt response. Therefore, in urgent cases, a better option is to seek real-time assistance via live chat, which is available Monday through Friday from 7:00 AM to 4:00 PM PST. The company also features a Help Center that offers a wealth of troubleshooting guides, detailed articles, FAQs, and documentation to help resolve common issues. Users can also contact Glooko's customer service via social media at Facebook, Instagram, X, and LinkedIn or follow the company on YouTube for updates.

PissedConsumer Club

Contact Information

Glooko Website:

Glooko Help Center:

Corporate Office Address:

Glooko, Inc.
579 University Ave.
Palo Alto, California 94301
United States

Other Info (opening hours):

Live Chat Support Hours:

Monday - Friday: 8:00am - 8:00pm (ET)


Registered Office:

411 High St.

Palo Alto, CA 94301

United States


Other Location:

Glooko AB

Nellickevagen 20

Goteborg 412 63

Sweden


Mailing Address:

Legal Department

Glooko, Inc.

303 Bryant St.

Mountain View, CA 94041

United States

More contact details

Why Customers Call Glooko?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 67%
  • Account 33%

Customer Inquiries & Issues

67%
  • "Behörighet saknas"
  • "Sharing with my doctor"

Account

33%
  • "Removing previous physician from account"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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