Sinamar, Isabeia Province
0 comments
Not resolved

August 14, 2016

Dear Globe Philippines:

I am G-one T. Paisones; a plan user of Go Surf Plan 999. I will ask your assistance regarding my excess bill in my plan. Below are the details of my contacts and account:

Name: G-one T. Paisones

Address: Andil, Baroy, Lanao del Norte

Plan: Go Surf Plan 999

Globe Tattoo Sim Number: 09778345708

Account Number: [REDACTED]Contact number: 09274291191

I would like to request to get refund or eliminate the excess bill in my plan. The plan is Go Surf Plan 999 and it has bill cap of 1500 pesos only; but recently my payment reaches more than 1600 pesos; and recently Globe alerted me that I had not pay 1800 pesos even though past days away I had able to pay my bills.

Attached herein are the proofs of my payment.

I am hoping for your dynamic and urgent response.

Best Regards,

G-one T. Paisones

Review about: Globe Tattoo Plan Go Surf 999.

I didn't like: Excess bills.

Review #900140 is a subjective opinion of a user.

1.1
Advertised vs Delivered
Price Affordability
Website
Reliability
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Customer service
Coverage Area
Warranty
Product or Service Quality
Value for money
Diversity of Products or Services
Style and Design
Billing Practices
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Price reduction

Had an Experience with Globe Telecom?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Internet America to ...who? Oh...Rise Broadband?? Rise Broadband "Oh, hold on to your pants. This is a long ride. In June of 2014, I received a postcard flyer from Rise Broadband letting me know they bought Internet America..." Read more Buy Squad - Not a new TV + shipping insurance after order Buy Squad "PLEASE DO YOURSELF A FAVOR----> DO NOT BUY anything from Buy Squad. Honestly, after researching on this company, I feel so *** to fall for their "low price" ;0( I ordered..." Read more Icsolutions - Ic solutions, shady fraudulent company Icsolutions "They failed to provide the fact that it is strictly a middle man company, and that after purchasing your local number you still have to pay for an account directly..." Read more Globe Telecom - Globe expect you to pay for services you did not get and worst customer service... Globe Telecom "Back in Nov 2014, I recontracted with globe subscribing for plan 1799 with 30 months lock-in period acquiring a Note 4 at 8600php. I paid full in cash at the..." Read more Doordash - Did not pick up order Doordash "This happens every single time my customers are not satisfied the orders always late my food is not to our standards by the time it's delivered consequently I'm losing customers..." Read more Green Dot Corporation - PayPal refunded money,gave me print showing they did . Green don't won't refund money Green Dot Corporation "Green dot says money wasn't refunded.refuse to allow me to speak to a live person..Green dot and it's employees are nothing more that common thieves.ill include as of PayPal mail..." Read more Ms2store - Maplestory 2 Mesos Ms2store "Nice Place to buy Maplestory 2 Mesos and MS2 Items at MS2Store.com seller, Fast delivery and 100% safe guaranteed. 95% Maplestory 2 Mesos orders can be completed within 30mins. It's..." Read more Desertcart - Issues with shipping Desertcart "The estimated date for my item to arrive was between 20th and 22nd although my item did not arrive by 25th so I thought it was about time I contact..." Read more