Contact Glideaway Customer Service
Glideaway Phone Numbers and Emails
Toll-Free Number:
-
1 (800) 428-5222
Customer Service:
-
1 (314) 426-3999Missouri
-
1 (855) 581-3095Warranty Inquiry
Glideaway Email:
info@glideaway.com
Glideaway Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Glideaway Customer Service Rating
4 out of 5
Contact Method Distribution
90% phone, 10% email
Most Popular Glideaway Phone Number
1 (800) 428-5222
Most Popular Glideaway Email Address
info@glideaway.com
Average Calls duration
2 minutes
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
Glideaway Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Glideaway Customer Service Rating | 4 out of 5 |
| Contact Method Distribution | 90% phone, 10% email |
| Most Popular Glideaway Phone Number | 1 (800) 428-5222 |
| Most Popular Glideaway Email Address | info@glideaway.com |
| Average Calls duration | 2 minutes |
| Overall Customer Sentiment | Mostly satisfied |
| Common Reasons for Contact | Product/ service, return/ replace, shipping and delivery |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Prepare before the call to Glideaway | First and last name |
Call Volume by Day
Contact Information
Glideaway Website:
Glideaway Help Center:
Corporate Office Address:
Glideaway
8226 Lackland Road
St. Louis County,
Missouri
63114
United States
Summary of Glideaway Customer Service Calls
43
TOTAL
CALLS
CALLS
01:40
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Glideaway?
Product/ Service Question:
- “Broken parts”
- “Need info about warranty for power supply for adjustable bed.”
- “Looking to purchase a new remote for the bed”
Return/ Replace Question:
- “Need a replacement remote control”
- “Motor replacement”
Shipping and Delivery Question:
- “Missing parts and instructions”
- “Didn't receive the sheets”
Request for Information Question:
- “I have a question on regard to x-support bedframe”
Other Question:
- “Need new module”
- “Not pairing to remote or responding”
- “Remote not pairing”
Compare Glideaway Customer Service To
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Glideaway